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Surprise Ford

3.9

About this business

Surprise Ford is a premier Phoenix-area Ford dealership located on the west side of the Valley. We offer an incredible selection of new and used Ford cars, trucks and SUVs, including models like the F-150, Mustang and Explorer. You can apply for financing on our site and even get an online trade-in appraisal that you can redeem at our store. As a leading Ford car dealership in Surprise, Arizona, we also offer first-rate repair services at our state-of-the-art auto repair shop. Our factory-trained techs handle everything from... read more

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
SunClosed
3.95,039 reviews
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ALEX's profile image
11 months ago

They did get the work done. My only minor concern with service at surprise ford is that even with a morning appointment they tend to keep the vehicle overnight. 

TGRAFF98's profile image
11 months ago

Great people. Great support. Very helpful they really work to make everything work for everyone in the best interest of the customer 

1095manyx's profile image
1095manyx 
11 months ago

Great service rep (Joe). Vehicle was done as promised with quality work. The service department has always treated me well. 

BEVERLYSATHER's profile image
BEVERLYSATHER 
11 months ago

Willy was a great person to deal with. How ever they spelled my name wrong on the order from Ford,it should have been Stephen not Stephan. Please correct this. Thank You. 

David's profile image
11 months ago

Since coming to Surprise I have shopped and bought and serviced my vehicles here. Great sales people and great service people. Evan Welle helps me out in service. (Battery issue) What a great asset to the team put my mind at easy.. thank you! 

CARLOSLOPEZ757's profile image
CARLOSLOPEZ757 
11 months ago

Very kind associates and customer service n very clean area and kind people's behind the parts department 

RLPEARCE's profile image
11 months ago

I was very happy with the service and the timeframe that it took to do the work, about 4 hours. 

ekubli1962's profile image
ekubli1962 
11 months ago

Friendly, courteous, customers come first. No sales pressure. Easy going and enjoyable to work with 

HAWMANFARMILY's profile image
HAWMANFARMILY 
11 months ago

Great experience with josh and the service department. Took care of my concerns thank you 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 3.9 star rating with 5,039 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open tomorrow at 7:00 a.m.