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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,077 reviews
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2020 FORD F550 SUPER DUTY Owner's profile image
2020 FORD F550 SUPER DUTY Owner 
6 months ago

Surprise Ford service department did a great job for me during my visit to service my 2020 Ford f550 with an oil change and filter and fuel filters replacement and my service advisor did a great job advising and taking care of my vehicle and I enjoyed talking to them about other things I might like to do in the future 

Ryan W.'s profile image
Ryan W. 
6 months ago

My Service Advisor is great knowing that I can be difficult 

2025 FORD EXPLORER ST Owner's profile image
2025 FORD EXPLORER ST Owner 
6 months ago

I arrived at my appointment time and I they took my car right in. Got it done early for me since I had a bit of a drive. The Service Department was great. 

2022 FORD EXPLORER XLT Owner's profile image
2022 FORD EXPLORER XLT Owner 
6 months ago

Coffee was great. Clean atmosphere, professionalism. 

Business response:

Thanks for your awesome review! We're thrilled to hear you enjoyed the coffee and appreciated our atmosphere and professionalism. Your support means a lot to us! Looking forward to seeing you again soon. 

2016 FORD MUSTANG Owner's profile image
2016 FORD MUSTANG Owner 
6 months ago

Excellent service from everyone 

Business response:

Thank you! We're thrilled to hear you had an excellent experience with our team. Your satisfaction means a lot to us, and we look forward to serving you again! 

2023 FORD F150 RAPTOR Owner's profile image
2023 FORD F150 RAPTOR Owner 
6 months ago

As always Evan went above and beyond 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear that Evan consistently exceeds your expectations. Your support means a lot to us, and we look forward to continuing to provide you with great service! 

2018 FORD ECONOLINE SUPER DUTY VAN Owner's profile image
2018 FORD ECONOLINE SUPER DUTY VAN Owner 
6 months ago

professional and courteous service. 

Business response:

Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Providing professional and courteous service is our top priority, and your feedback reinforces our commitment. We appreciate your support! 

2018 FORD EXPLORER XLT Owner's profile image
2018 FORD EXPLORER XLT Owner 
6 months ago

Everyone is great! Always appreciate great, friendly service! 

Business response:

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team. Your appreciation for our friendly service means a lot to us. We look forward to welcoming you back soon! 

2023 FORD EDGE TITANIUM Owner's profile image
2023 FORD EDGE TITANIUM Owner 
6 months ago

great customer service, nice wait facilities excellent work. 

Business response:

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience with our customer service and facilities. Our team works hard to ensure everything is top-notch, and it's wonderful to see that reflected in your visit. We look forward to serving you again! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,077 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.