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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Car was nice and clean after the Zaktex reapplication. Service advisor was nice and quick.
Business response:
Thanks for the great feedback! We're thrilled to hear you were pleased with the Zaktex reapplication and our service. We strive to provide a top-notch experience, and your support means a lot to us. Enjoy your clean ride!
Friendly experience. No upsale attempts. Time taken was reasonable.
Business response:
Thanks for your fantastic review! We're thrilled to hear you had a friendly experience without upselling. Our team works hard to provide efficient service, and it's great to know you appreciated it. We look forward to seeing you again!
Got me in on time, great customer service, did the work, out on time at agreed price. Can't ask for anything more.
Business response:
Thanks for the fantastic feedback, Michael! We're thrilled to hear that you had such a positive experience with our team. We always strive to deliver timely and quality service, and it's great to know we hit the mark for you!
Easy positive and got what I needed completed.
Business response:
Thanks for the awesome feedback! We're thrilled to hear you had a positive experience and got what you needed. Your satisfaction is our top priority!
Timely service & provided a military discount.
Business response:
Thanks for the great review! We're glad to hear you appreciated our timely service and military discount. Your support means a lot to us, and we look forward to serving you again!
Fast service. I was able to wait for it. I also found out that the platinum extended warranty was probably a waste of money. Several items I wanted addressed were not covered.
Business response:
Thank you for your feedback! We're glad you had a fast service experience. We understand warranty concerns can be frustrating; we're always here to help clarify any coverage details. Your satisfaction is important to us, and we appreciate you sharing your thoughts!
Very friendly and helpful. Took his time to explain things to me.
Business response:
Thank you for your kind words! We're thrilled to hear that you had a positive experience and found our team helpful. Your satisfaction is our priority, and we appreciate your feedback!
A+ fast and reliable service we will be back!!!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you experienced fast and reliable service. It is always our goal to provide the best possible experience for our customers, and we look forward to welcoming you back in the future.
Scheduled an appointment but had to wait (was understaffed over the noon hour) The actual service was great and especially unrelated was the electronic devices explanation and instruction.
Business response:
Thank you for your feedback. We appreciate your understanding regarding the wait time, and we're glad to hear that you found the service to be great and the electronic devices explanation helpful. Your satisfaction is important to us, and we strive to provide the best experience possible. Thank you for choosing us!
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.1 star rating with 6,797 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.