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Surprise Ford

3.9

About this business

Surprise Ford is a premier Phoenix-area Ford dealership located on the west side of the Valley. We offer an incredible selection of new and used Ford cars, trucks and SUVs, including models like the F-150, Mustang and Explorer. You can apply for financing on our site and even get an online trade-in appraisal that you can redeem at our store. As a leading Ford car dealership in Surprise, Arizona, we also offer first-rate repair services at our state-of-the-art auto repair shop. Our factory-trained techs handle everything from... read more

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
SunClosed
3.95,039 reviews
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SUSIWILDMAN55's profile image
SUSIWILDMAN55 
11 months ago

Great customer service, quick and efficient! Good value and always very accommodating. I was in Dire Straits. I needed a new battery before I left for my road trip. They were able to work me in the same day. 

SFERGUSON002's profile image
SFERGUSON002 
11 months ago

I always trust Surprise Ford for my major services. Surprise Ford will price match tires and ensure the warranty is valid. Excellent customer communication. 

thoughjr's profile image
11 months ago

Found this place clean throughout. Helpful employees. Brett was helpful and explained all. Great experience 

IMA417G's profile image
11 months ago

Zak is absolutely hard working and did a great job. He worked to make sure everything was done correct and that the 3rdvparty warranty company paid for what they were responsible for...when I buy a new vehicle most likely it will be from Siprise Ford because of Zak. 

STOCKTONAPTHORP's profile image
STOCKTONAPTHORP 
11 months ago

My experience was quick and easy. Joe was my service advisor. Nice staff and nice salesmen. 

SMICHEL024's profile image
SMICHEL024 
11 months ago

Very prompt meeting upon my arrival and very professional at all times. All my questions were answered fully 

jljohnson6's profile image
jljohnson6 
11 months ago

Always helpful and ready to assist. A welcome attitude and environment. Always appreciate thorough and clean work. 

STEVEwingo63's profile image
STEVEwingo63 
11 months ago

Friendly staff and easy to schedule for my truck service. Will definitely go back for my next service. 

phille17's profile image
11 months ago

Joseph was very helpful in determining what was wrong with my vehicle. He has great customer service and I will be returning to this dealership in the future with my vehicle needs. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 3.9 star rating with 5,039 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open tomorrow at 7:00 a.m.