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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Customer service was superb! Upon receipt of the vehicle, an explanation was given as to why the problem occured, which is nice to know..
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that our customer service met your expectations and provided clarity about your vehicle. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
Hey work very hard to get the job done, And I truly appreciate it!
Business response:
Thanks for your kind words! We're dedicated to delivering great results, and it's wonderful to hear that our efforts are appreciated. Your support motivates us to keep striving for excellence!
Very timely. There were No problems.
Business response:
Thank you for your fantastic review! We're thrilled to hear everything went smoothly and that you appreciated our timely service. Your satisfaction is our priority, and we look forward to serving you again in the future!
Professional and accurate information about different automobile models
Business response:
Thank you for your fantastic review! We're glad you found our information helpful and accurate. Our team works hard to provide the best insights on automobile models, and your feedback truly means a lot to us. Enjoy your car shopping!
Excellent Service Advisor (John) with fast and efficient service. No unnecessary add-ons suggested, as some other places do.
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that John provided you with excellent service and transparency. Our team strives for efficiency and integrity, and it's great to know we hit the mark for you. We appreciate your support and look forward to serving you again!
The service was excellent but the 90 minute appointment took 4 hours; I got a lot of reading done.
Business response:
Thanks for the great feedback! We're thrilled you enjoyed the service and appreciate your patience during the extended appointment. We strive for efficiency and will use your experience to improve our scheduling. Happy reading, and we hope to see you again soon!
Very good service. Timely and efficient.
Business response:
Thank you for your kind words! We're thrilled to hear you had a great experience with our service. Timeliness and efficiency are our priorities, and your feedback reinforces our commitment. We look forward to serving you again!
It was great! Evan was very kind and helpful. All staff are pleasant and the waiting area is comfortable. Thank you!!
Business response:
Thank you! We're thrilled to hear you had a great experience with our team. Our staff takes pride in providing excellent service, and we're glad you enjoyed the comfortable waiting area. We appreciate your kind words!
Friendly, helpful, and efficiently "On-Time. Well done guys!
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Your satisfaction is our priority, and we appreciate your support. Looking forward to serving you again!
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.1 star rating with 6,075 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.