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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,077 reviews
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2021 NISSAN TITAN S Owner's profile image
2021 NISSAN TITAN S Owner 
10 months ago

Excellent service appointment. All matters taken care of quickly. Friendly staff and helpful information. Thank you. 

Business response:

Thank you for your kind words! We're thrilled to hear that you had such a positive experience during your service appointment. Our team strives to provide friendly and efficient service, and your feedback motivates us to keep up the great work! 

2022 FORD EDGE SEL Owner's profile image
2022 FORD EDGE SEL Owner 
10 months ago

I had leather installed on my seats and it came out perfect! 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear that you're loving the leather installation on your seats. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience! Enjoy your ride! 

2020 FORD F150 Owner's profile image
2020 FORD F150 Owner 
10 months ago

Upon consultation with Evan an appointment was made for dropping off vehicle. I appreciate the fact that the process was made easy to provide the requested services by dropping off the rim before the appointment. Very pleased with the services and without a long wait. 

Business response:

Thank you! We're thrilled to hear you had a smooth experience with us. Our team strives to make every step easy and efficient. We appreciate your feedback and look forward to serving you again! 

2019 FORD EDGE ST Owner's profile image
2019 FORD EDGE ST Owner 
10 months ago

As always I was well taken care of. 

Business response:

Thanks for your kind words! We're thrilled to hear you had a great experience. Our team is always here to provide top-notch service. Looking forward to seeing you again soon! 

2024 FORD F250 SUPER DUTY Shopper's profile image
2024 FORD F250 SUPER DUTY Shopper 
10 months ago

Kevin my salesman was amazing. Three whole expertise was fast and smooth. World buy from here again workout hesitation!! 

Business response:

Thanks for the fantastic review! We're thrilled to hear that Kevin provided you with such a smooth experience. We can't wait to welcome you back for your next purchase! 

2020 FORD EDGE SEL Owner's profile image
2020 FORD EDGE SEL Owner 
10 months ago

Evan is the best at what he does! I always appreciate the excellent service at Surprise Ford. 

Business response:

Thank you! We're thrilled to hear you had a great experience at Surprise Ford. Our team strives to provide top-notch service, and your feedback truly motivates us. We look forward to seeing you again soon! 

2022 FORD RANGER XL/XLT/LARIAT Owner's profile image
2022 FORD RANGER XL/XLT/LARIAT Owner 
10 months ago

Everything was fine with my service. 

Business response:

Thanks for the great feedback! We're thrilled to hear that everything went smoothly with your service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again! 

2023 FORD BRONCO SPORT BADLANDS Owner's profile image
2023 FORD BRONCO SPORT BADLANDS Owner 
10 months ago

great service out of the service area in less than two hours. 

Business response:

Thank you for your feedback! We're thrilled to hear you had a great experience with our service team. Your satisfaction is important to us, and we're always here to help. We look forward to serving you again soon! 

2018 FORD ESCAPE SE Owner's profile image
2018 FORD ESCAPE SE Owner 
10 months ago

We extend our sincere gratitude for the exceptional service given to us during our ownership of the 2018 Ford Escape. Service was top notch! Service advisor, Mr. John.thanks again, 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our service team. Your appreciation for John means a lot to us. We're here to support you whenever you need us! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,077 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.