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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.17,791 reviews
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2024 FORD MUSTANG MACH-E SELECT Owner's profile image
2024 FORD MUSTANG MACH-E SELECT Owner 
10 months ago

My car had a message about the battery having an issue. I made an early morning appointment to have this checked. I was told it might take more than one day. I needed the car back the same day. It was ready about 5 pm and the batteries were working properly. The issue will be further addressed in a recall in the coming months. 

2022 FORD F150 SUPERCREW Owner's profile image
2022 FORD F150 SUPERCREW Owner 
10 months ago

Very good customer service and timely performance. 

Christa R.'s profile image
Christa R. 
10 months ago

Always great service! And Evan was very professional 

2018 FORD F150 SUPER CAB Owner's profile image
2018 FORD F150 SUPER CAB Owner 
10 months ago

I scheduled with Evan Welle and thats all it ever takes. He's the best service tech I have ever had the pleasure of working with and to be honest probably the only reason I havent started doing the work myself. 

2024 FORD F450 SUPER DUTY Owner's profile image
2024 FORD F450 SUPER DUTY Owner 
10 months ago

Thank you for always taking care of my trucks. 

Melody M.'s profile image
Melody M. 
10 months ago

I liked that your service coordinator CJ was very efficient and helpful. I appreciated his prompt response to my needs. I feel employees that do a good job deserve recognition. As the person I had before dropped the ball and found out doesn't work there anymore. Thank you for taking care of me. 

2021 FORD F350 SUPER DUTY Owner's profile image
2021 FORD F350 SUPER DUTY Owner 
10 months ago

Great service did everything as requested and on time. 

2019 FORD FUSION SE Owner's profile image
2019 FORD FUSION SE Owner 
10 months ago

They took good care of me at Surprise Ford. Joe Hough is my service advisor and always explains everything so I understand what work is being done! 

2023 FORD BRONCO BASE/BIG BEND/BLAC Owner's profile image
2023 FORD BRONCO BASE/BIG BEND/BLAC Owner 
10 months ago

Prompt and efficient service. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 7,791 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.