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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Service advisor and service was great
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that our service advisor and team met your expectations. Your satisfaction is our priority, and we look forward to serving you again!
I have had Evan as my service rep the last couple of times and he is very efficient in getting the car completed and getting answers to questions.
Business response:
Thank you for your feedback! We're thrilled to hear that Evan provided you with efficient service. Our team is dedicated to ensuring you have a smooth experience. We appreciate your support and look forward to assisting you again!
Zach was exceptional to work with. He was efficient. He told me what to expect to determine the issue with the battery drain. Zach notified the resolution of and the correction to be expected. In short time, he called with that the issue was resolved. Although I was delayed a bit with picking up the car, he was prepared when I arrived. And, my car was washed before I left. I know I would be comfortable with ach managing car issues in the future.
Business response:
We're truly delighted to hear about your exceptional experience with Zach. His dedication to clear communication, efficiency, and proactive problem-solving truly exemplifies the kind of service we strive to provide. Thank you for recognizing his efforts and sharing your experience with us!
Good attention, fast service
Business response:
Fast service and good attention, perfect!
Professional and complete service
Business response:
Thank you for your fantastic feedback! We're thrilled to hear you had a professional experience with us. Our team is dedicated to providing complete service, and it's great to know we hit the mark. We appreciate your support!
They are always amazing and very thorough
Business response:
Thank you for the fantastic review, we truly appreciate your kind words! We're glad to hear you had such a positive experience and that our team met your expectations. Your satisfaction is our top priority. Looking forward to serving you again!
Service advisor was great! Work was well done.
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that you had a great experience with our service advisor and that the work met your expectations. Your satisfaction is our priority, and we look forward to serving you again!
They were courteous and fast.
Business response:
Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Providing courteous and efficient service is our priority, and your feedback motivates us to keep it up!
Good timely response to my needs
Business response:
Thank you for acknowledging our timely response. We appreciate your positive feedback!
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.1 star rating with 6,679 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.