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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.17,791 reviews
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2014 FORD ESCAPE SE Owner's profile image
2014 FORD ESCAPE SE Owner 
9 months ago

Evan Welle is our go to guy for service on our car. Once again he provided courtesy and a professional attitude in taking care of the problem. Thank you Evan and we will see you on the next service. Thanks again, George and Angela Lucas. 

Business response:

We are elated to hear about your wonderful experience with our service team. It means so much to know that you have found someone you can consistently rely on for your vehicle's care. Having a professional who provides courteous service and maintains high standards makes all the difference in building lasting relationships with our customers. 

Soozie W.'s profile image
Soozie W. 
9 months ago

Joe got me in and out quickly.. 

Business response:

Thank you for your review and for taking the time to share your experience with us. We are delighted to hear that you had such a smooth and efficient visit. We understand how valuable your time is, and we work hard to ensure every visit is both professional and convenient. 

Garrett R.'s profile image
Garrett R. 
9 months ago

The service provided by Ford was excellent. I had the first oil change in my 2024 Mustang at 1,000 miles, then 5,000, then 10,000 by the Ford dealorship. My wife takes her 2025 Honda to a reputable business that changes oil and I have taken my 2016 Jeep there for years. I will now start taking my Mustang to the other business now that I feel comfortable that there are no issues with my car. It comes down to cost. Not that I can't afford a dealership oil change, but I shouldn't have to pay 1.5 times the price for a basic oil ... read more

2023 FORD EXPLORER LIMITED Owner's profile image
2023 FORD EXPLORER LIMITED Owner 
9 months ago

Best it could be. Done on time and on the road now. 

2024 FORD F150 STX Owner's profile image
2024 FORD F150 STX Owner 
9 months ago

Fast and friendly service. Service coordinators are very friendly and knowledgeable 

2022 FORD EXPLORER XLT Owner's profile image
2022 FORD EXPLORER XLT Owner 
9 months ago

Service was great. Customer service was amazing 

Petpig@aol C.'s profile image
Petpig@aol C. 
9 months ago

Nick was very nice! The services that I asked for, checking all fluids were not done. Otherwise it was done on time with the recall 

2019 FORD ESCAPE SE Owner's profile image
2019 FORD ESCAPE SE Owner 
9 months ago

Did oil change in a reasonable amount of time, keeping the customer informed where there at with your vehicle is key. 

2025 FORD RANGER XL Owner's profile image
2025 FORD RANGER XL Owner 
9 months ago

Bed liner was sprayed in. Great job looks Great too. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 7,791 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open at 7:00 a.m.