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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.17,791 reviews
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2024 FORD EDGE TITANIUM Owner's profile image
2024 FORD EDGE TITANIUM Owner 
11 months ago

Evan was right on top of things and communicated everything as it was being done. 

2022 FORD F150 SUPERCREW Owner's profile image
2022 FORD F150 SUPERCREW Owner 
11 months ago

Greatest store and people to work with 

2021 FORD BRONCO SPORT Owner's profile image
2021 FORD BRONCO SPORT Owner 
11 months ago

Wait time was great thought it would take several hours to complete all recalls 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear that your recall service was quicker than expected. We strive to provide efficient service to all our customers. Your satisfaction means a lot to us! 

William B.'s profile image
William B. 
11 months ago

Service was performed in a timely manner. Service was performed beyond our expectations in both of time, completeness and cleanliness. 

Business response:

Thank you, William! We're thrilled to hear that our service exceeded your expectations. Timeliness and quality are our top priorities, and it's great to know we hit the mark for you. We appreciate your kind words and look forward to serving you again! 

2020 FORD EXPLORER ST Owner's profile image
2020 FORD EXPLORER ST Owner 
11 months ago

I liked the quality, efficient, and fast service. Joe Hough took care of my work and was very nice and friendly. Highly recommended! 

Business response:

Thank you for your fantastic review! We're thrilled to hear you had a great experience with Joe and appreciated our efficient service. Your recommendation means a lot to us! 

2024 FORD EXPEDITION MAX PLATINUM Owner's profile image
2024 FORD EXPEDITION MAX PLATINUM Owner 
11 months ago

It was easy to book an appointment and pick up was super fast. 

Business response:

Thank you for your positive feedback! We're thrilled to hear that booking your appointment was a breeze and that your pickup experience was quick. We strive to make every visit smooth and efficient. Looking forward to serving you again! 

2018 FORD FLEX SEL Owner's profile image
2018 FORD FLEX SEL Owner 
11 months ago

Fast, efficient, informative, polite! 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear you had a positive experience with our team. Fast and informative service is what we strive for, and we appreciate your kind words! Looking forward to assisting you again in the future. 

2006 FORD F150 SUPERCREW Owner's profile image
2006 FORD F150 SUPERCREW Owner 
11 months ago

Service was done in about 1/2 hour. Never had one this fast????? I hope they did everything they said they did!!! 

Business response:

We're thrilled to hear about your quick service experience! Our team is dedicated to efficiency and quality, so you can trust that everything was taken care of. Thanks for the great review! 

2015 LINCOLN MKC Owner's profile image
2015 LINCOLN MKC Owner 
11 months ago

Friendly and professional staff. Service requested was performed quickly. 

Business response:

We're thrilled to hear you had a great experience with our friendly and professional team! Quick service is what we strive for, and it's fantastic to know we hit the mark. Thanks for your wonderful feedback! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 7,791 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open at 7:00 a.m.