Surprise Ford's cover image

This profile has been claimed by the business owner or representative.

Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,171 reviews
Select a rating
2016 FORD MUSTANG Owner's profile image
2016 FORD MUSTANG Owner 
a year ago

Excellent service from everyone 

Business response:

Thank you! We're thrilled to hear you had an excellent experience with our team. Your satisfaction means a lot to us, and we look forward to serving you again! 

2023 FORD F150 RAPTOR Owner's profile image
2023 FORD F150 RAPTOR Owner 
a year ago

As always Evan went above and beyond 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear that Evan consistently exceeds your expectations. Your support means a lot to us, and we look forward to continuing to provide you with great service! 

2018 FORD ECONOLINE SUPER DUTY VAN Owner's profile image
2018 FORD ECONOLINE SUPER DUTY VAN Owner 
a year ago

professional and courteous service. 

Business response:

Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Providing professional and courteous service is our top priority, and your feedback reinforces our commitment. We appreciate your support! 

2018 FORD EXPLORER XLT Owner's profile image
2018 FORD EXPLORER XLT Owner 
a year ago

Everyone is great! Always appreciate great, friendly service! 

Business response:

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team. Your appreciation for our friendly service means a lot to us. We look forward to welcoming you back soon! 

2023 FORD EDGE TITANIUM Owner's profile image
2023 FORD EDGE TITANIUM Owner 
a year ago

great customer service, nice wait facilities excellent work. 

Business response:

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience with our customer service and facilities. Our team works hard to ensure everything is top-notch, and it's wonderful to see that reflected in your visit. We look forward to serving you again! 

2017 FORD F350 SUPER DUTY Owner's profile image
2017 FORD F350 SUPER DUTY Owner 
a year ago

I was out of town and my picked up our F350. She was very happy with the service provided and the staff. 

Business response:

Thank you for the fantastic review! We're thrilled to hear that your F350 was well taken care of and that your experience with our staff met your expectations. We appreciate your support and look forward to serving you again! 

2023 TOYOTA TUNDRA CREWMAX PLATINUM/C Owner's profile image
2023 TOYOTA TUNDRA CREWMAX PLATINUM/C Owner 
a year ago

Even the best rep he is cool he explains good 

Business response:

Thanks for the great feedback! We're thrilled to hear you had a positive experience with our team. We always aim to provide clear and helpful explanations. Your support means a lot to us! 

2014 FORD EDGE LIMITED Owner's profile image
2014 FORD EDGE LIMITED Owner 
a year ago

Service advisor and service was great 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear that our service advisor and team met your expectations. Your satisfaction is our priority, and we look forward to serving you again! 

2016 FORD EDGE TITANIUM Owner's profile image
2016 FORD EDGE TITANIUM Owner 
a year ago

I have had Evan as my service rep the last couple of times and he is very efficient in getting the car completed and getting answers to questions. 

Business response:

Thank you for your feedback! We're thrilled to hear that Evan provided you with efficient service. Our team is dedicated to ensuring you have a smooth experience. We appreciate your support and look forward to assisting you again! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,171 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.