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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,171 reviews
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2020 TOYOTA 4RUNNER SR5/VEN/LTD/TRD Owner's profile image
2020 TOYOTA 4RUNNER SR5/VEN/LTD/TRD Owner 
a year ago

Jose was an excelente sales person Thank you 

Business response:

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Your satisfaction means everything to us! 

2021 FORD RANGER XL/XLT/LARIAT Owner's profile image
2021 FORD RANGER XL/XLT/LARIAT Owner 
a year ago

Great dealer , great people!! 

Business response:

Thanks for the awesome feedback! We're thrilled to hear you had a positive experience with our team. Your support means a lot to us, and we look forward to assisting you again in the future! 

2005 FORD RANGER Owner's profile image
2005 FORD RANGER Owner 
a year ago

I like they got it done quickly and were communicating with me throughout the process. 

Business response:

We're happy you appreciated our speed and communication! Excellent quick service and communication are our goals, so we're glad we delivered. Thanks! 

2010 FORD MUSTANG GT Owner's profile image
2010 FORD MUSTANG GT Owner 
a year ago

Prompt and friendly! My first time with a car I just bought. 

Business response:

Thanks! We're thrilled to hear you had a great experience. Enjoy your new ride, and we look forward to assisting you again in the future! 

2023 FORD EDGE SEL Owner's profile image
2023 FORD EDGE SEL Owner 
a year ago

Fast service and friendly staff 

Business response:

Thank you for your fantastic review, 2023! We're thrilled to hear you enjoyed our fast service and friendly staff. Your satisfaction means a lot to us, and we look forward to seeing you again soon! 

2023 FORD MUSTANG Owner's profile image
2023 FORD MUSTANG Owner 
a year ago

I've been going there since I moved here. 10 years, hit or miss on their performance. Last visit was very nice. 

Business response:

Thanks for sharing your experience! We're glad to hear your last visit met your expectations. We strive to improve consistently, and your feedback helps us do just that. Here's to more great visits ahead! 

2018 FORD F150 SUPERCREW Owner's profile image
2018 FORD F150 SUPERCREW Owner 
a year ago

Fast efficient oil-change and tire rotation. But, they didn't give me a courtesy wash this time. :-( 

Business response:

Thank you for your feedback! We're glad you had a fast and efficient experience with your oil change and tire rotation. We apologize for missing the courtesy wash this time and appreciate you bringing it to our attention. We'll ensure to improve on that for your next visit! 

2014 FORD EXPLORER XLT Owner's profile image
2014 FORD EXPLORER XLT Owner 
a year ago

joe hough the service rep was great! 

Business response:

Thanks for the fantastic review! We're thrilled to hear that Joe made your experience great. Our team is dedicated to providing excellent service, and it's wonderful to know it showed. We appreciate your support! 

Sheryl J.'s profile image
Sheryl J. 
a year ago

Great Ford dealer, waiting room is really nice 

Business response:

Thank you for your great review! We're so glad you enjoyed our waiting room and had a positive experience with us. We truly appreciate your feedback and look forward to serving you again in the future! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,171 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open at 7:00 a.m.