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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,073 reviews
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2024 FORD BRONCO SPORT BIG BEND Shopper's profile image
2024 FORD BRONCO SPORT BIG BEND Shopper 
a year ago

Great salesman (Daniel Doncea), best car buying experience I've ever had. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2021 FORD EXPLORER XLT Owner's profile image
2021 FORD EXPLORER XLT Owner 
a year ago

Jesus was amazing! Super helpful and communicative. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2014 FORD F150 SUPERCREW Owner's profile image
2014 FORD F150 SUPERCREW Owner 
a year ago

Very Good finally. Kayla my service girl was very good. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2012 FORD F150 SUPERCREW Owner's profile image
2012 FORD F150 SUPERCREW Owner 
a year ago

Excellent and professional service, Thank you 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2000 FORD WINDSTAR SE Owner's profile image
2000 FORD WINDSTAR SE Owner 
a year ago

The work on my vehicle was completed quickly and my service advisor was courteous and professional. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2017 FORD FUSION SPORT Owner's profile image
2017 FORD FUSION SPORT Owner 
a year ago

The scheduled service took longer than usual but they provided a massive discount to make up for it. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2013 FORD TAURUS LIMITED Owner's profile image
2013 FORD TAURUS LIMITED Owner 
a year ago

Quick and very happy with my service at surprise ford 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2021 FORD RANGER XL/XLT/LARIAT Owner's profile image
2021 FORD RANGER XL/XLT/LARIAT Owner 
a year ago

From the service advisor, Dave, to completion, all those I came in contact with where professional and the work was completed in a timely manner. Of course the issue with dealerships is the cost to the costumer. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2023 FORD F150 SUPERCREW Shopper's profile image
2023 FORD F150 SUPERCREW Shopper 
a year ago

They make you feel, and treat you, like family. They made my buying experience painless and pleasant 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,073 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.