This profile has been claimed by the business owner or representative.
Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Staff were great. The only issue was with the warranty company.
Business response:
Thank you for your feedback! We're glad to hear our staff made a positive impression. We understand warranty issues can be frustrating and appreciate your patience. Your experience helps us improve, so thank you for sharing. Looking forward to serving you better in the future!
The repair was completed in a timely manner.
Business response:
Thanks for your feedback! We're glad to hear that your repair was completed quickly. Our team works hard to ensure timely service, and it's great to know you had a positive experience. We appreciate your support!
Fast, Efficient, Professional
Business response:
Thank you for your fantastic feedback! We're thrilled to hear you had a fast, efficient, and professional experience. Your satisfaction is our top priority, and we look forward to serving you again in the future!
They did their absolute best to get me in and out in a timely fashion and even worked with me to get a price I could afford at the time
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that our team was able to provide you with a speedy and accommodating experience. Your satisfaction is our priority, and we appreciate your support!
Excellent service and very fast
Business response:
Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our service. Speed and quality are our top priorities, and it's wonderful to know we hit the mark for you. We appreciate your support!
Love working with Dave G, wish I could select my service manager for appt in app.
Business response:
Thanks for the awesome feedback! We're thrilled to hear you enjoy working with Dave. Your suggestion about selecting service managers in the app is greatwe're always looking for ways to improve. We appreciate your support!
Had 20k service done. The oly complaint I have is, I had a coupon for Oil and Filter and was not able to use with 29k service
Business response:
Thanks for your feedback! We're glad you had your service done, but we're sorry to hear about the coupon issue. We appreciate your understanding and will work on improving our communication regarding promotions. Your insights help us serve you better!
Awesome service and management
Business response:
Thank you for your fantastic review! We're thrilled to hear that you had an awesome experience with our service and management team. Your support means a lot to us, and we look forward to serving you again in the future!
Great service, friendly team
Business response:
Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,171 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.