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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,167 reviews
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2021 FORD ESCAPE TITANIUM Owner's profile image
2021 FORD ESCAPE TITANIUM Owner 
a year ago

Everything was personable and professional 

Business response:

Thanks for your glowing review! We're thrilled to hear that our team made your experience both personable and professional. Your satisfaction is our priority, and we look forward to serving you again soon! 

2019 FORD F250 SUPER DUTY Owner's profile image
2019 FORD F250 SUPER DUTY Owner 
a year ago

Dave Greathouse is an awesome Service Advisor 

Business response:

Thanks for the great feedback! We're thrilled to hear that Dave made such a positive impression. Our team is dedicated to providing top-notch service, and it's wonderful to see that reflected in your experience. We appreciate your support! 

2022 FORD F350 SUPER DUTY Owner's profile image
2022 FORD F350 SUPER DUTY Owner 
a year ago

Good communication. Reasonable price. 

Business response:

Thanks for your positive feedback! We're glad to hear you appreciated our communication and pricing. Your satisfaction is our top priority, and we look forward to serving you again in the future! 

2016 FORD F350 SUPER DUTY Owner's profile image
2016 FORD F350 SUPER DUTY Owner 
a year ago

Suprise Ford has been super honest and accomodating with us! 

Business response:

Thanks for the fantastic review! We're thrilled to hear that you had a positive experience with our team. Honesty and customer satisfaction are our top priorities. We appreciate your support and look forward to serving you again in the future! 

2020 FORD EDGE SEL Owner's profile image
2020 FORD EDGE SEL Owner 
a year ago

Service was good, unfortunately they do not provide drop off and pick up to my area. (Very limited drop off area). 

Business response:

Thank you for your feedback! We're thrilled to hear you had a great service experience. We appreciate your input regarding the drop-off area and will take it into consideration for future improvements. Your satisfaction is important to us! 

2018 FORD TAURUS LIMITED Owner's profile image
2018 FORD TAURUS LIMITED Owner 
a year ago

France was new but very very good. Everything went as good as anyone would want. thanks france was nw 

Business response:

Hi there! We're thrilled to hear you had such a great experience with us. It's wonderful that everything went smoothly during your visit to France. Thank you for sharing your positive feedback! We look forward to seeing you again soon. 

2023 LINCOLN AVIATOR RESERVE Owner's profile image
2023 LINCOLN AVIATOR RESERVE Owner 
a year ago

I liked the way I was treated by my service advisor John. Very friendly. 

Business response:

Thanks for sharing your experience! We're thrilled to hear that John provided you with friendly service. Our team strives to create a welcoming atmosphere for all our customers. We appreciate your feedback! 

2022 FORD F150 Owner's profile image
2022 FORD F150 Owner 
a year ago

Got my oil changed in a timely manner and washed my vehicle. 

Business response:

Thank you for your fantastic review! We're glad to hear that you had a quick oil change and a clean vehicle. Your satisfaction is our priority, and we look forward to serving you again! 

2022 FORD F150 SUPERCREW Owner's profile image
2022 FORD F150 SUPERCREW Owner 
a year ago

John did an excellent job. Professional, helpful, easy to deal with. Got the work done quickly. 

Business response:

Thanks for the great feedback! We're thrilled to hear that John provided such excellent service and made the process smooth for you. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,167 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.