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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Always professional and top notch with the care provided.
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
The Zaktek treatment was done good. Their customer service wasn't good. Our home is only 1.2 miles away and they don't give you a ride to home and back during the service. Our Ford dealer in Washington state does for 10 miles away. We bought the vehicle in Arizona.
Business response:
Please contact our Service Director, Anoeil Atenousazar, at 623-666-8577 at your earliest convenience to discuss this further.
My appointment was at 7:00 am and I was on my way by 8:00 am
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Warranty work, dropped car off at night, didn't have much interaction with anybody at the service center. But seem to be fine. Called when work was done.
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
quick and easy for me on this appointment
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Appropriately proactive on the sales funnel side. As it appears the purchased vehicle has a known transmission related issue the unresponsiveness of Surprise Ford comes as an unpleasant...surprise.
Business response:
Please reach out to Beverly Woodhull, Customer Relations Director, at 855-971-8355 at your earliest convenience to discuss this further.
Kayla was great about communicating and letting me know of what I need.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Service department took care of my needs. I was given a ride home rather than waiting at the dealership for my car. Everyone was friendly.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Excellent customer service. Car was serviced properly. Wait time for vehicle was accurate also.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.1 star rating with 6,073 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.