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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Great Job!! Customer Service with Chad in the Service Department was great. He was very courteous & helpful!!
Business response:
Thank you for your awesome feedback! We're thrilled to hear that Chad provided you with excellent customer service. We always strive to make our customers feel valued and appreciated. Your satisfaction is our top priority!
Fast and easy, David is a great service person.
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that David provided you with fast and easy service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
Customer service was OUTSTANDING!!!
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that you had an outstanding experience with our customer service. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Surprise ford helped diagnose a problem on a 25 year old F250 and help me fix a problem that they did not make replacement parts for. Great service.
Business response:
Thanks for the great review! We're thrilled to hear that our team could assist you with your F250. It's always our goal to provide exceptional service, no matter the age of the vehicle. Enjoy your ride, and we appreciate your support!
I had to call to make sure all services were done. UV protectant wasn't completed so glad I called ahead.
Business response:
Thank you for your feedback! We're thrilled to hear you had a positive experience overall. We appreciate your diligence in checking on the services and will ensure our team improves communication moving forward. Your insights help us serve you better!
I liked my service advisor he kept me informed
Business response:
Thanks for the great feedback! We're thrilled to hear you had a positive experience with your service advisor. Keeping our customers informed is a top priority for us. We appreciate your support!
Good Big help Buying Used Car And Happy about the car we bought more Confidence!!
Business response:
We're thrilled to hear you had a positive experience and are happy with your used car purchase. Building confidence in your decision is what we strive for. Thanks for sharing your feedback! Enjoy your ride!
Quick easy accurate. I knew up front what was going to be done and how long it would take. Great service
Business response:
Thanks for the great feedback! We're thrilled to hear that you had a positive experience and appreciated the transparency about our services. Your satisfaction is our priority, and we look forward to serving you again!
Easy. No hassle. It was a painless experience when it comes to buying a car.
Business response:
Thanks for your awesome review! We're thrilled to hear that your car buying experience was easy and hassle-free. Our team works hard to make it seamless, and your feedback means a lot to us. Enjoy your new ride!
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,167 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.