This profile has been claimed by the business owner or representative.
Sushi Sake
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 4:00 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 10:00 p.m. | |
| Sat | 4:00 p.m. to 10:00 p.m. | |
| Sun | Closed |
Just don't bother going here. The Service: We went on a Saturday at 4:30. We were given the last two seats at the bar (on the far end). Other than asking us if we wanted to buy a cocktail, the server did not check on us even once. We eventually had to ask the sushi chef to call a server down to us. The server went to another couple a few spots down from us and then returned to the far end of the bar. When we were brought the check, it was dropped off and left without a word. We had to wait several minutes for them to come Ba... read more
Business response:
We are sorry to hear about your poor experience, Phil. Please be assured, we share your concern about anything that may detract from your experience at our restaurant. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Beautiful restaurant! Sushi made right in front of you! Staff was amazing and quick! Genuinely felt the passion in this beautifully made sushi! 9.5/10 for the soul fact that it's Reno and people are everywhere! Beautifully made martini but could've lived without the gram cracker on the edge. Thank you Sushi Sake for an amazing experience.
Business response:
We're thrilled you enjoyed your time with us, Jae. We truly appreciate you taking the time to share your feedback and hope to welcome you back to Sushi Sake ||| in the near future.
Very poor service. Hostess/server blamed COVID fir their rudeness and said everyone is rude, even customers. Obviously not the place to go to feel valued. Ended up at Roxys upstairs at the bar area, were immediately seated and served. Irene at Roxys was awesone!!!
Business response:
Thank you for providing your feedback and letting us know about your experience, Lana. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Sushi Sake
Came here on a date night, turned out to be a perfect spot. Perfect ambiance and I loved how the staff was friendly and very receptive. Got a drink at the bar inside before we got sat down and enjoyed some delish sushi prepared by an amazing sushi chef.
Business response:
Thank you for the great review, Martin. We hope you'll come back for another wonderful time soon!
Great sushi here for a very reasonable price. Every time I come here the food is very, very good and much cheaper than anywhere else!!
Business response:
Thank you for your spectacular review, Fred. We are thrilled you enjoyed all that Sushi Sake has to offer and hope to welcome you for another great visit very soon.
I've known Koon for almost 25 years and he and his well trained staff do a remarkable job on every level. I would highly recommend this sushi restaurant to anyone visiting Reno. Thanks for all your excellent and professional service Koon.
Business response:
Thank you so much for your kind review and 5-star rating, Bret. We truly appreciate your time in sharing your experience and are so happy to hear you always enjoy your visits. We'll be sure to share your comments with the entire team at Sushi Sake in the Eldorado! Hope to see you back again soon! Sushi Sake
My wife loves the sashimi platter. I must agree that the fish is fresh and it's served with real crab Cali rolls. I like the outdoor feel of the sushi bar seating here. It's right next to the Eldorado Neptune fountain and Roxy's. The sushi chefs can be engaging if you like. If you want quiet, they will conversate with other patrons. Mixture of couples and single sushi afficandos.
Business response:
Thank you so much for your kind words and great 5-star rating, Jim. We really appreciate you taking the time to share your experience. We hope you'll be back soon for more fun and great dining at THE ROW! Hope you visit us again soon! Thanks, Sushi Sake
I come here every weekend. Great food great service. Why 1 Star? I'm Tired of waiting 1-5 hours for a seat for just 1 person. It's like fast food; You have to stand in line. No list, no reservation. It's a spit in the face to regulars and returning guests. Let me put my name down or make a reservation and I'll change my review.
Business response:
Hi Jason, thank you for sharing your review. We'll be sure to share your comments with our management team for their attention. We're so sorry to hear we've failed to meet your expectations and hope to welcome you back soon to allow us the opportunity to better serve you. We appreciate your letting us know. Sincerely, Sushi Sake
My husband was in the mood for a California roll, and that is what he always orders. He was enjoying that, and I had miso soup when the couple next to us recommended the Hulkbuster roll. It was delicious! All of the ingredients were very fresh, and the service was prompt. My husband wanted to order another roll but was so full he wants to go back tomorrow and so do I. We are visiting from out of town, or we would go here more often.
Business response:
Thank you so much for your kind words and great 5-star review, Suzanne. We sincerely appreciate your taking the time to share your experience with us. We hope to welcome you back again soon! Sushi Sake at THE ROW
Frequently asked questions about Sushi Sake
How is Sushi Sake rated?
Sushi Sake has a 4 star rating with 322 reviews.
When is Sushi Sake open?
Sushi Sake is closed now. It will open on Tuesday at 4:00 p.m.