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345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 4:00 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 10:00 p.m. | |
| Sat | 4:00 p.m. to 10:00 p.m. | |
| Sun | Closed |
K Houn was amazing sushi chef! I was beyond amazed with their sushi and he was fantastic!
We arrived with a party of 10. The bar had 12 seats. The denied us service, that the party was too large and they needed to keep turning the bar over. They lost out on a huge sale. Terrible terrible service.
Once again it really sucks going out to eat during these pandemic times. The sushi chefs were attentive and we're helping the one server who was also bussing tables and the bar. I waited at least 15 min for a glass of water and at least 20 minutes for a beer. Though the meso soup was amazing, I had 2 bowls. The tuna was mushy, and the salmon skin hand roll wasn't crispy. The shooters had maybe chili oil and it was probably one of the worst quail egg shooters I've ever had at any sushi restaurant. Might be back for that perfe... read more
Absolutely marvelous food! My family was hungry and tired after wandering the casinos looking for decent food without a huge line. We chose this place after noting the prices on the menu were reasonable. What a pleasant surprise to discover the sashimi was the best we've ever had, and the rolls were unique and amazing. I was especially entertained by my teenager having to say "G Spot" (the name of one of our rolls) several times out loud. Tee hee hee! Next time I'm in the area, I will definitely make a point of coming here a... read more
This place is fantastic! We're here from California, and I know it's lame, but I was totally prejudiced going here. Inland sushi just never seems right, and sushi at a casino? Lol .. But man, this place has it down. The fish was all fresh and really good. The sage roll was different than anything we've had before, and the three of us really enjoyed it The service was great. It was like 8:30 on a Saturday, and there was a short line, but we were seated within 5ish minutes. Jessie and Zoë were both attentive and responsive. W... read more
Just don't bother going here. The Service: We went on a Saturday at 4:30. We were given the last two seats at the bar (on the far end). Other than asking us if we wanted to buy a cocktail, the server did not check on us even once. We eventually had to ask the sushi chef to call a server down to us. The server went to another couple a few spots down from us and then returned to the far end of the bar. When we were brought the check, it was dropped off and left without a word. We had to wait several minutes for them to come Ba... read more
Business response:
We are sorry to hear about your poor experience, Phil. Please be assured, we share your concern about anything that may detract from your experience at our restaurant. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Beautiful restaurant! Sushi made right in front of you! Staff was amazing and quick! Genuinely felt the passion in this beautifully made sushi! 9.5/10 for the soul fact that it's Reno and people are everywhere! Beautifully made martini but could've lived without the gram cracker on the edge. Thank you Sushi Sake for an amazing experience.
Business response:
We're thrilled you enjoyed your time with us, Jae. We truly appreciate you taking the time to share your feedback and hope to welcome you back to Sushi Sake ||| in the near future.
Very poor service. Hostess/server blamed COVID fir their rudeness and said everyone is rude, even customers. Obviously not the place to go to feel valued. Ended up at Roxys upstairs at the bar area, were immediately seated and served. Irene at Roxys was awesone!!!
Business response:
Thank you for providing your feedback and letting us know about your experience, Lana. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Sushi Sake
Came here on a date night, turned out to be a perfect spot. Perfect ambiance and I loved how the staff was friendly and very receptive. Got a drink at the bar inside before we got sat down and enjoyed some delish sushi prepared by an amazing sushi chef.
Business response:
Thank you for the great review, Martin. We hope you'll come back for another wonderful time soon!
Sushi Sake has a 4.1 star rating with 334 reviews.
Sushi Sake is open now. It will close at 10:00 p.m.