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Sushi Sake
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 4:00 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 10:00 p.m. | |
| Sat | 4:00 p.m. to 10:00 p.m. | |
| Sun | Closed |
If i could give negative stars i would. Horrible customer service. Workers pretty much seem like they hate there job. We felt that the waitress was being racist as she sat a couple before us while we had been standing there for a hour waiting after she had told us to stand to the side and wait for the sushi bar to be open. Ofcourse as soon and the sushi bar opened a couple came and got sat immediately before us when we said something to her all she did was roll her shoulders and say oh well. Like are you kidding me? Will NEV... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Diana. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Sushi Sake
Would've loved to have eaten here so I could rate the food. This low rating is the poor service we received on Saturday night, July 18. There were 4 of us. The hostess told us that the wait would be 30 minutes when we arrived at approx 9pm. Our husbands waited that 30 minutes while we went and played some slot machines. A half an hour later, our husbands called to tell us that this restaurant said they would no longer serve us because they were closed!! They told us they could give us 4 rolls for our wait but that was it!!! ... read more
There were only a portion of restaurants open when I visited over July 12 - 17, 2020, and bars had just been closed back up, but I'm so glad this place was serving. Sushi Sake was open Tues - Saturday for dinner at the time of my trip. Molly, Khoun, and Winston made us all feel right at home and had us giggling with witty one liners the entire time. In addition to the service, the food was also excellent. It's such a bizarre time in the world, and it felt great to relax, laugh, eat well, and connect with such friendly staff.... read more
Business response:
Thanks for taking the time to leave us a review Ashley! So glad to hear you enjoyed your time here, we hope to see you back again soon! Thank you, Sushi Sake
So haven't tasted the food but it's a 1 star i ordered to go and they weren't able to give me hot sauce to go or miso soap so it's kind of ridiculous
Business response:
Thank you for providing your feedback and letting us know about this issue, Martha. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Sushi Sake
Wanted a healthy dinner and decided on specialty sushi rolls and ordered for pick up! Open during COVID-19: HOURS OF OPERATION Sun & Mon Closed Tue - Thu 4pm - 9pm Fri & Sat 4pm - 10pm Ordered the San Francisco roll & the Ex Girlfriend roll. SAN FRANCISCO / $12 crystal shrimp/freshwater eel/avocado/teriyaki (cooked roll) EX-GIRLFRIEND / $12 crystal shrimp/avocado/crab/teriyaki (cooked roll) Both were delicious and very generous portions! The crab on top of the Ex Girlfriend roll was so fresh. These rolls are the best I've ev... read more
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Hope you visit us again soon! Thanks, Sushi Sake
The food was great, I strongly recommended the "ex-girlfriend" roll, but the service could have been much better. It took forever for my husband and I to be seated and the place wasn't even busy. The waitress seemed to be rushing us the whole time. Would go back for the food!
Business response:
Hello Stefany, We apologize for the issues you encountered during your dining experience. We want our guest to have an enjoyable comfortable dinner without any disruption. We have shared your comments with the Food and Beverage department for discussion and review. We do apologize and hope we have a chance to provide a more pleasant experience for you in the future. Sincerely, Sushi Sake in the Eldorado at THE ROW
The Reno and Fuji rolls were delicious! Really great portions for the value. The staff were helpful and friendly. Would definitely come back here next time if I'm in town.
Business response:
Thank you for a taking the time to leave us a review, we appreciate it and hope to see you back again soon. Sincerely, THE ROW
Great sushi, great service and right in the casino. The miso was amazing and the food tasted really fresh. I would come back.
Business response:
Thank you for a taking the time to leave us a review, we appreciate it and hope to see you back again soon. Sincerely, THE ROW
Great food, great service. Jon was our chef; never had better. Only negative would be the long wait to be seated (and I can see why it's so popular).
Business response:
Thank you so much for taking the time to leave us a review, we are so pleased to see you had a 5-star experience with us. Best wishes, THE ROW
Frequently asked questions about Sushi Sake
How is Sushi Sake rated?
Sushi Sake has a 4 star rating with 322 reviews.
When is Sushi Sake open?
Sushi Sake is closed now. It will open on Tuesday at 4:00 p.m.