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4806 Center Street, Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I want to give a shout out to Taylor, the very nice woman who handles the phone at Value Pet Clinic - Tacoma. I didn't actually take my pet here, but my puppy's previous owner did and I had to contact them to obtain her previous medical records. Unfortunately I didn't have the previous owner's name, so legally they are unable to release the records to me or my new vet, but Taylor went above and beyond to try and find my puppy in their system and contacted the previous owner by phone and email for their consent to release the... read more
Business response:
Thank you for your kind words, Gina! Please give extra love to your pet from us.
We had to say goodbye to our beloved cat Rocky and I wasn't able to get him in to our vet. I called Value Pet Clinic in Tacoma and they were so nice on the phone and gave me all the information. Check-in was easy and the staff was so kind. They gave us plenty of time to be with him before and after. It was a horrible situation but they made it a lot easier.
Business response:
Leslie, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are glad we were able to provide some comfort during this tough process and please don't hesitate to give us a call should you need anything.
Update: I haven't been in yet but WOW what a wonderful change from last time. Great communication about wait times, the ability to check in via text, this is already a so much better experience compared to two months ago. Now, I did call at 8:15am knowing they open at 9am and I was still this far down the line to be seen, but that is completely forgivable given the significant improvement in communication. To clarify, I called in, gave approval for checking in via text, gave some info over the phone then finished my check i... read more
Business response:
Thank you for your kind compliments, Kat! We put a lot of effort into finding the right processes for the huge increase in pet care and we are glad you saw some improvement. We will continue to try to improve as much as we can! Thanks again! Previous Response 7/20/2020 Kat, thank you for your feedback. We are experiencing an unprecedented number of clients over the last few weeks and are continuously working to come up with new solutions to speed up the process and shorten wait times for our valued customers. Please k... read more
These people are amazing when other pet clinics one pet clinic actually wanted $6000.00 up front to treat my dog over thanks giving and my boxer was dying by the way from a Parasite found in raw salmon but anyways pet clinic didn't ask anything about money star treatment immediately right away save my dogs life took care of them over Thanksgiving weekend and I still have a healthy happy healthy puppy thanks to the pet clinic these guys are awesome thank you very much if it wasn't for them caring more about the animals then ... read more
Business response:
Welcome to the Value Pet Clinic - Tacoma family, Jeff! We loved meeting you and your pet and can't wait to see you back again soon.
We've used this clinic before to have our first dog spayed and our experience was good. No complaints. This was back in 2013 or so. At that time I would have given them a solid 4, maybe even a 5. The other day, my husband stopped by to ask about the process of having our new puppy spayed here. This review is for the front receptionist only and not the vets as we did not see one of them. First off, it was a busy day and the lobby was packed, so some grace is definitely given but the way my the front desk person addressed ... read more
This is the most thoughtful office. When I had to put dog asleep The were understanding an let us spend time together. Then they sent a card with her paw print afterwards! From the front desk, vet technician, and veterinarian I would recommend their clinic
I'm really happy I chose this Clinic to go to to bring my newly adopted cat in. I'm new in town and was looking for a walk-in clinic like I had at home. Called around and most places told me they were by appointment only. One of the clinics recommended this place for walk-ins and I called ahead. I was notified of the expected wait times and told that though they were busy they could see my cat. When I got there, the staff was really approachable, nice, and professional. Dr. Foreman was very nice, knowledgeable, and took ... read more
Business response:
Thank you for your generous feedback, Ben! Our team looks forward to seeing you and your pup again soon.
Nothing but great things to say about this clinic! I was seriously impressed with the level of care especially since I have a French Bulldog and him being neutered was a big deal. They treat both my dogs great and have very friendly staff. We were greeted as soon as we came in and helped pretty fast. I also enjoy the fact that they uploaded the information to the app we use to keep track of our dogs information.
Business response:
Thank you for your kind compliments, Avery! We love visits from you and your family and appreciate you trusting us with your pet's care.
If your going to go here prepare for a wait it's just how it is with walk ins and no online appointments. They are really kind there and helped my border collie who decided to be have hot spots on his bum. They do come back with a lengthy list of things that you can politely say no to and they don't push you to buy or accept the treatment. Ex they wanted me to pay 10$ for a scent collar and do shots which he is up to date just not in their system. I said no . And they didn't pressure me. Not like petco or petsmart do. He got... read more
Business response:
Thank you for your kind words, Marissa! Please give extra love to your furry friend from us.
Tacoma Animal Hospital has a 3.8 star rating with 1,356 reviews.
Tacoma Animal Hospital is closed now. It will open tomorrow at 9:00 a.m.