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Tacoma Animal Hospital

3.7

About this business

Location details

4806 Center Street, Tacoma, WA, 98409, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
3.71,344 reviews
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Esther H.'s profile image
Esther H. 
rating
2 years ago

I would give it a if I would rate the first class veterinarians. They are all wonderful with the animals and their humans. The front desk has a lot to lern though. The last two times, they messed my finances up badly. First time they did bloodwork that cost me $ 500, because they where'd include in my Paws plan. This time they charged me for 11 months of super expensive flea/tick prevention and bounced my account. They corrected it the next day after I called, but who is covering the overdraft fees? So, check your invoice b... read more

Business response:

We apologize for the errors in your invoices and the inconvenience it caused. We will address this issue with our front desk staff to ensure it doesn't happen again. Thank you for bringing it to our attention. If you have any further concerns, please don't hesitate to contact us at (253) 564-4255. 

Scarlette Q.'s profile image
Scarlette Q. 
rating
2 years ago

I took my dog a couple months a ago because she needed the rabies vaccine and flea medicine . Just by looking at the vet said she had an ear infection with out even taking the time to check her ears or any other parts . They came back with a bill of al is 2k to have all these tests done on her . I told them : I came here for rabies vaccine and flea medicine my dog has no ear Infection so that's what a got . My dog to this day it's ok and has no ear infection whatsoever. So sad they try to medicate your animal for stuff tha... read more

Nicole M.'s profile image
Nicole M. 
rating
2 years ago

I really cannot believe this place. I took my cat here months ago because she was having seizures. the vet pressed on my cats stomach and said there is something in there, to which I replied no I don't think that's it. the vet quoted me $3k to do all these tests, and when I asked if we could start from the least expensive test and rule things out that way. the vet told me "if you don't do these things, your cat is going to DIE" very sternly and treated me like a negligent pet owner! I knew she didn't ingest anything so I to... read more

Cheyenne C.'s profile image
Cheyenne C. 
rating
2 years ago

The receptionists are rude, and the wait times are long. My dogs appointment took 2 hours to get a prescription refill. The Dr tried to push $400.00 a month of "supplements" that were recommended and then got snotty when I refused them. On my second visit, my dog needed antibiotics, and they wanted to charge me $80.00 for them, so I asked to get a paper prescription. When I asked to get a prescription on paper, I was told that I would have to wait until the "Dr had time to get to it." I would never recommend this clinic sta... read more

Linda L.'s profile image
Linda L. 
rating
2 years ago

I'm heartsick I just cannot believe the way we were treated. Worst experience of my pet ownership history we're talking decades. My dog had a loose baby tooth. The vet picked at his mouth and picked up the tooth, but didn't pull it. Next thing I know the Tech hands me a bill, , the proposal ...,,, we went in for his rabies vaccine. They told me at the front desk when I walked in to make my appointment that it would be $94 around. They did not tell me that the shot was extra and then they came up with all sorts of othe... read more

Leo T.'s profile image
Leo T. 
rating
2 years ago

I completely value our veterinarians. I understand when you take your dog to the vet it's expensive. I only came here because it was urgent and my vet only takes appointments weeks out, they diagnosed my dog with an ear infection, like many other people said and allergies. It came out to around 2000$ dollars. For an ear cleaning. 500$ for allergy test which is standard. I know the anesthesia is expensive. But damn. They also tried to charge me for things my dog didn't need like rabies shot then I told them he didn't need tha... read more

Cortnay G.'s profile image
Cortnay G. 
rating
2 years ago

Called a couple of weeks ago to see what the microchip process was. Had heard they had walkin services. Advised them we had not used them before. The receptionist was nice and asked if she could place me on hold to check on something. She came back and said that we would need to bring in proof of current rabies vax and also advised when they were closed for lunch. Awesome. Fast forward to today, loaded my cat up, grabbed the rabies vax proof, and drove the 40 min to their office. I get there and am now told my pet has to hav... read more

Daysha G.'s profile image
Daysha G. 
rating
2 years ago

I took my recuse dog in for his annual exam and shots. He was adopted by us last year, and we were provided paperwork stating he was up to date on his shots by the adoption agency. My dog's appointment was at 1:30pm. When I arrived there was no one at the front desk and the lobby was empty. I waited until someone showed up. The receptionist finally came to the front and checked us in. We got called back to the exam room pretty quickly about 1:45pm. Before the appointment I filled out the paperwork and sent in his previous ... read more

Business response:

Dear Daysha, Thank you for sharing your feedback about your recent experience at Tacoma Animal Hospital. We apologize for any inconvenience or negative impression that may have been caused during your visit. We strive to provide excellent care and service to both our patients and their owners, and we regret that your experience fell short of your expectations. We understand your frustration with the wait time and the judgment you felt from our staff. This is not reflective of the compassionate and respectful care we aim to... read more

Molly H.'s profile image
Molly H. 
rating
3 years ago

Poor service I've noticed a huge decline at this clinic... I went a few weeks ago with my Husky and baby to get his ear checked. He had an ear infection and the estimate was almost 2,000$... on top of that we were there for TWO hours waiting. We had an appointment and waited two hours... it was a sh*t show having to wait with my baby and dog for that long. The vet saw my Husky for MAYBE 3 minutes... then the vet tech came in with that insane estimate. One of the medications recommended was $500 and was something that COULD ... read more

Frequently asked questions about Tacoma Animal Hospital

How is Tacoma Animal Hospital rated?

Tacoma Animal Hospital has a 3.7 star rating with 1,344 reviews. 

When is Tacoma Animal Hospital open?

Tacoma Animal Hospital is closed now. It will open at 9:00 a.m.