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Tacoma Animal Hospital
- Veterinarians
- Tacoma, WA
About this business
Location details
4806 Center Street, Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Going to make this as brief as i can, but do not go to this vet. My dog, who is elderly, went in for simple dental work after which they gave her a three day pain medication and gave us some other pain meds to give her if she seemed to be hurting. at the time she was very wobbly and couldnt really walk and would not respond to her name or words she knew and we assumed this was because of the pain meds they gave her and relaxed a little. value pet clinic also told us that she had stage one kidney disease(keep this one in mind... read more
I cannot even give a one star rating for this clinic as they are terrible in getting in touch with us. We called for the medication for our spayed 10 year old dog who has a urinary incontinence problem and the medication takes care of that problem. We left a message Sunday evening but heard nothing on Monday. Calling them and getting on hold for minutes then finally answering they said they do not listen to their messages. Now who does that? We have been trying on our 5th day with the usual we will give you a call respo... read more
Business response:
Hi Don, we are sorry to hear you were not satisfied with your pet's visit. We aim to provide the highest quality of care to your furry friend and are saddened that you felt otherwise. I assure you that we do check our voicemails as much as we can; however, because of our short staffed issues, sometimes we cannot listen to them right away. If you would like to speak further, please do not hesitate to give us a call and speak to our hospital manager.
The vets are great, however, Melissa at the front desk is the worst "reception" I have ever encountered. I've never been treated so poorly in my life! I was brought to tears by her demeaning and rude behavior that was not justified in any way. And when I complained to another family member, the first thing they asked me was if her name was Melissa. They have had similar, multiple negative experiences with her and are going elsewhere for vet services.
I'm giving such a low rating for the attitude I received and horrible communication skills of this clinic. I called around 1 and talked to the lady on the phone, being very clear with me that I could still bring my puppy in for her first round of shots because that's considered essential (a puppy without any vaccines is risking getting sick) I got the clear. She said I could come in. Told her I would be in not too long after calling and not right before closing. Get there (at 3:30) Got turned me down. Did I call the wrong d... read more
Took my dog here to get a dental exam, they were not able to do an exam at that time and said he would need to be sedated for an actual exam. After that I was given a price sheet with a $1400 total for things they are guessing would need to be done along with a credit card application , meds prices were higher priced then what i can get them for anywhere else. fees for other services were very high. Dr was in the room for maybe a min to tell me she couldn't do an exam, and after it was done I still had to pay the $41 for an ... read more
Just dont. Especially do not see Dr Hughes. Shes awful, rude, chooses to stay uneducated in a ever changing world of pet health and doesnt care to ask pertinent questions about your pet before making assumptions. I know Value Pet is not a great place to begin with but I figured for just vaccines it would be a doable visit. Nope, it wasnt. Dont trust Dr Hughes with your pet, not even for vaccines. Better yet, stay away all together. Also, I used to work for these guys years and years ago and I know how they treat your p... read more
Don't take your pets here. Ridiculous wait times (I took two dogs and it took four hours for them to get simple physicals and vaccines) and the staff seem as if they have no idea what they are doing. I was treated as a complete inconvenience the entire time (especially when my poor dog got sick and threw up in the exam room-I asked for paper towels and the receptionist seemed annoyed and took forever to bring them to me). I was charged for medication for my cat but not told how to use it, how often, or what the actual diagn... read more
We've been taking our pets here for 6+ years. The Vets are usually amazing, meaning we've had a few really great ones, but they come and go. A doc in the box kind of operation. The other professional staff are usually pretty good with our dogs. Recently, we've had some disappointing and bad experiences with the front desk staff, and have finally decided to give up the 1-2 hour waits and overall shitty front desk customer service. The waits at this place have almost always been horrendous, but the value has usually been pre... read more
We paid on some prepaid work to be completed, their computer system crashes and they lose all records of money collected and deposited! The scarcity of a backup plan in these cases is awful! In our world today there are daily backups to recover a system back quicker! I need care for my dog and need to go somewhere else - give us our refund!
Frequently asked questions about Tacoma Animal Hospital
How is Tacoma Animal Hospital rated?
Tacoma Animal Hospital has a 3.7 star rating with 1,343 reviews.
When is Tacoma Animal Hospital open?
Tacoma Animal Hospital is closed now. It will open on Monday at 9:00 a.m.