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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Not a bad place for the price. The only real big complaint would have to be the people and not cleaning up after their pets .. there are so many times when I see the owner just turn around and walk the other way instead of cleaning up after them.
Business response:
Thank you for your feedback! We’re glad you find value in our community. We understand your concerns regarding pet waste and want to assure you that we take cleanliness seriously. We encourage all pet owners to be responsible and follow our pet policies to keep our shared spaces clean for everyone. If you notice specific areas that need attention, please don’t hesitate to reach out to the office so we can address them promptly. Your input helps us improve, and we appreciate you being a part of our community!
Overrated 1. staff is rude unless you're giving them money, but they would rather threaten you with an eviction 5 days into the month to get some new residents in then to be courteous. 2. maintenance team is constantly changing. their work is mediocre at best. 3 work orders later, the kitchen sink faucet and stove still didn't work properly. In the process of "fixing" things, they entered my property without leaving a note, work order, or a call. you only knew they were there because the kitchen towels were used for their wo... read more
Business response:
Thank you for sharing your experience with us. Your feedback helps us improve and we would like to learn more about how we can continue to do all possible to exceed our residents' expectations.
Verified Renter Gym is no longer accessible (also faulty old equipment they said they'd fix 2 years ago when I moved in and I've heard while people tour thy promise the same) it's only open during office hours which close at 530pm. So if you have a job... You virtually can't use the gym. Even on Saturday the office has been locked during their scheduled open office hours. Property full of dog waste. Gates constant tly broken or unaccessible. Never once was able to use the pool in 2 years of living here due to maintaineve iss... read more
Verified Renter The parking is terrible! I’ve had to walk far to get to the building there’s never any parks sometimes I’m left without a park and have to park at the leasing office
Business response:
Our commitment is to provide convenient and accessible parking for all our residents. We understand how important a smooth transition to your home is and would love to hear more about your experience. Please contact us at grandathillmgr@tamresidential.com so we can learn more and explore possible improvements. Thank you for sharing your feedback, and we look forward to connecting with you.
Just don't This place is not what it used to be. It was amazing years ago but has really lost it's luster. I made the mistake of going back after moving away. It was during covid so I had to do a virtual tour. I felt so bamboozled when I finally got the apartment. I'll never fall for that again.
Business response:
We appreciate that you have continued to call this community home for so many years. As you journey with us, we are interested in prioritizing your satisfaction and enhancing your experience. While you may have expected different circumstances when you moved back in, we would love to speak with you further to see how we can exceed those expectations. So, please email us at greentreemgr@tamresidential.com at your earliest convenience. Thank you!
Verified Renter Great employees. Always respond in a timely manner when I stop into the office to request help with an issue. However, barely answer the phone and there is a cockroach problem.
Business response:
Brittany, knowing the team has been responsive during visits is wonderful to hear, and your feedback is truly appreciated. Apologies if phone communication did not meet your expectations, but we are always here to assist in many ways. To discuss this matter and any concerns you may have directly, please reach out to ovationmgr@tamresidential.com, and we will be more than happy to help. Thank you for sharing!
Verified Renter This has been the worst move that I made. I been here four days and everyday I been putting a work order in for something that was not fixed. Everything should have been fixed before I moved in. I feel like it's just going to get worse.
Not worth the amount of money for such a small space The management is terrible and the apartment itself is really small for the amount of money they are rented out for. The laundry room is always dirty and one of the machines is always broken. 3 washers and 3 dryers for 100 units is unreasonable. Only rent if you are desperate!
Business response:
We're so sorry to see you describe anything other than the comfortable and convenient resident experience we strive for! Our team welcomes the opportunity to speak with you about any laundry machines in need of service so we can get right on that. Please contact LifestylesMgr@tamresidential.com to discuss this and any additional concerns you have.
Verified Renter It has been a bad experience and I will be glad to get out soon. Security gates have not worked in over a year. Middle security gate works for a day or two then breaks. The residents have to park in the bottom two lots and visitors get the prime parking. We can't park there because of guest. I can always count 76 spots empty at all times. Nothing works Managers are hard to get a hold of. Security doors to evlavators open often. We pay for a secure location and there is nothing secure at Latitude. The list goe... read more
Business response:
We strive to deliver a comfortable living experience, including functional gates, responsive service, and ample parking, so we are sorry that you feel disappointed with our community. We'd love to speak with you about this and any other concerns you have directly. Will you please contact LatitudeMgr@tamresidential.com? It's our hope we can turn around your experience soon.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 23,640 reviews.
When is TAM Residential open?
TAM Residential is open now. It will close at 6:00 p.m.