This profile has been claimed by the business owner or representative.
TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter The flooding by my building is terrible cannot get in and out of apartment area. Also bathroom repairs have been terrible and it is still not right
Business response:
Jennifer, thank you for pointing out any areas in need of attention near your home, as well as lingering concerns about repairs to your bathroom. While we take a closer look at your comments, will you please reach out to oakparkmgr@tamresidential.com? Our team is eager to identify ways to help resolve these matters promptly.
Verified Renter First moving in was awesome. We didn’t expect anything almost like luxury and very spacious, but after a few more weeks staying in, there has been roaches everywhere the dryer giving out, the knob on the microwave broken, looks like someone glued it on, the stove top broken two out of 10 would not recommend.
Business response:
It is lovely to hear that you had an awesome move-in experience, Kaylee. We strive to ensure our new residents settle in effortlessly into a place they are proud to call home, so we are sorry to read your comments reflecting otherwise. We would love to speak with you to learn more about your concerns regarding your apartment home's upkeep. Please email us at sierrafallmgr@tamresidential.com at your earliest convenience. Thank you!
Bugs Galore, Noisy neighbors, limited parking Nasty neighbors causing bugs to come into our apartment, pest control has been out 3 times already and they arent even near the food its in the cabinets with the dishes and the spices, neighbors partying all night long, we submitted multiple reports to the onsite “officer” and to the office, nothing has changed. There is so much “paid” covered parking there is barely any open parking by our unit, my wife and i have to walk 2-3 buildings away to get to our actual unit.
Business response:
Thank you for taking the time to let us know about your concerns with pest control, parking, and late-night noise disturbances that have affected your satisfaction in your home. Please reach out to us at marketing@tamresidential.com so we may learn more and work to uplift your time with us. We look forward to speaking with you.
Verified Renter Like I said before, if you don't live close to the office, nobody care about the other side; there are dogs poop all over the place, a lot of noise and more problems. I sent, probably, 2 or 3 messages about bathroom mold and nobody come here to see. So, we been here for 3 years and we're glad to move.
Business response:
We're sorry to hear about your experience and appreciate you sharing your concerns. We truly value all of our residents, no matter where their home is located in the community. For quicker assistance in the future, please feel free to text us directly at 425-437-2925. We’re always here to help and wish you the very best in your next chapter.
Verified Renter Management changed my move in date 1-2 days before moving. Then I got put in a unit without a functioning oven. The Temperature gauge was broken and when I put in a request to have it fixed they refused. Nick the apartment manager said they wouldn’t replace the oven and that the part was no longer being made. He suggested I look up a picture and draw each little notch on the temperature dial. With a Quick Look on the internet I found the part and had to pay and fix my self. Horrible management. Terrible custo... read more
Business response:
We’re very sorry to hear about your experience and truly regret that your move-in process and maintenance concerns did not meet expectations. That’s never the level of service we aim to provide. We understand how frustrating this situation must have been, and we appreciate you bringing it to our attention. We’d like the opportunity to make things right and learn more about what happened. Please feel free to text us directly at 425-437-2925 so we can look into this further and see how we can better support you moving forward... read more
Terrible Communication I lived at The Avenues of Kennesaw from the end of January 2024 until December 2024. I was on a 13-month lease but decided to terminate early so I could move back to Athens, Georgia to finish my degree. Before making the move, I asked twice what the financial penalty would be. Both times, I was told that I’d be responsible for rent up to two months after my move-out date — meaning if I moved out on December 12, I’d owe rent through February 12. Since I had already paid December’s rent in full on the 1s... read more
A Concerning Living Experience BE CAREFUL STAYING HERE I'm a current resident and have been for the past 10 months. Living here will make you feel like a cash cow waiting to be milked and scared by the end of your lease. Apartment quality - It's fine, as it should be for it being a newer complex. There are some concerns that will grow with age, but nothing urgent from the time I've lived here. Management - It seems like they struggle managing the people there. They have "forgotten" about meetings and conversations I've had w... read more
Business response:
Thank you for bringing this to our attention. Our team is dedicated to exceptional service each day, so we are surprised to hear your concerns. As we care about your satisfaction, we encourage you to please contact us at marketing@tamresidential.com so we may gather additional details to effectively address this and restore your peace of mind in your home. We look forward to speaking with you.
Verified Renter I was lied to when going over the apartment application and while viewing apartment model unit. Never was I told my unit would come with black kitchen cabinets, and to top it off they were chipped. The restroom came with black cabinets as well which was all a surprise because I was in the assumption that it was going to be similar to the model unit. Also, there was an ongoing leak that went on non stop before it was finally fixed. I recall trying to communicate with the apartment manager in person and she ref... read more
Business response:
Maria, thank you for making us aware of your concerns with your home and our communication during your application process. We recognize that accurate information is important to your ability to make satisfactory decisions. With that said, we would love to have the opportunity to make things right. When you have a few moments, please email us at thelinkmgr@tamresidential.com. We look forward to hearing from you.
Verified Renter Apartment are a good size but that is the only good thing I can say about this complex. Not safe, cars get broken into, staff is not friendly, and now pool is closed indefinitely.
Business response:
Lizeth, while we're glad your spacious home appeals to you, we are sorry that our service, amenities, and the overall well-being of our community haven't met your expectations. While we review your comments in more detail, we encourage you to contact marketing@tamresidential.com for further assistance.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 23,651 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open tomorrow at 9:00 a.m.