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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Management Doesn’t Care about Resident Safety I have been living here for over a year now so I am very aware of everything going on. People are always sitting out in their cars late at night (with no lights) for hours on end just loitering and creeping out residents. More specifically, people have been sitting in their cars staring at my unit for several months at random times and management emailed me a clause in the lease saying they are not liable for anything that happens to residents or resident safety. The lack of empa... read more
Business response:
Thank you for taking the time to share your experience with us, Ashley. We apologize for any inconvenience or discomfort you may have experienced during your time at Tinsley Place Apartments. We understand that the incidents you mentioned were unsettling and not up to our usual standards. We take your concerns seriously and will use this feedback to improve our services and address any areas of concern. We strive to provide a comfortable living environment for all our residents, and we apologize if we fell short in your case... read more
Verified Renter I've lived here for over five years and have always loved the friendly staff, neighbors, and cozy apartments with fireplaces. However, the new parking policy is creating problems. They've started charging for parking spaces that used to be free, and there aren't enough visitor spots, which is frustrating for my guests and family. Now, if you park in the wrong spot, you might get a tow warning, and the atmosphere feels more about enforcement than community. I've even had to buy an extra parking space, which do... read more
Refused to fix anything They refused to fix the air conditioning, dishwasher or toilet. For more than 2 months I lived without AC (in August!) and I went 3 months without a dishwasher. When I talked to management in person they would promise to get it fixed. And then nothing would happen. There was a terrible smell that came from the drains and vents, and people were allowed to smoke in the stairwell. I asked for a discount in rent because they weren't fixing things, and they refused. I was expected to live up to every detai... read more
Business response:
We appreciate your feedback about our maintenance service. We understand that reliable appliances are important for the comfort of our residents, and we are very sorry to hear that you were unhappy with our efforts to resolve your concerns about your air conditioning, dishwasher, and toilet. Our team is always looking for ways to improve, and we have made note of your experience. If you have any lingering concerns, please reach out to us at marketing@tamresidential.com.
They never answer requests The phone never gets answered here. I don’t understand how because there is always someone in the office. You literally will have to walk up to the office to get someone’s attention because they will not answer..
Business response:
Thank you for contacting us. We take pride in our responsive service, and the situation you described does not reflect our typically high standards. We are sorry for any inconvenience and invite you to please try us again at marketing@tamresidential.com. We look forward to connecting.
Do not waste your time or money The property is really nice during the day, but it does have several downsides. There are periods of car break ins and it doesn't feel safe at night. Trash is constantly an issue. Another huge problem is that the property can't keep maintenance people because of the MASSIVE workload MAA requires of their maintenance team. It takes way too long for work orders to be done because of this and I have seen times where tenants get to a point of being so mad that they leave the property. MAA does not... read more
Business response:
Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at ResidentCare@maac.com and allow us 48 business hours for a response.
Verified Renter Everything is good so far except that the community is having problems getting the trash picked up, and that brings wild animals or rat problems since it stays our all night.
Verified Renter We pay for parking but we have had people park in one of our spots 5 times this month (October 2023). I have asked multiple times for solutions from the front office but I am not getting any. As I write this, someone is in our spot and we have to find a visitor spot. Horrible experience!
Verified Renter It's pretty here but I really hate the smell of cigarette smoke that is entering my bathroom almost every day. I've told the office about it, but other than telling me they would talk to my neighbor about it, I haven't heard anything. Also the smell still comes back almost every day.
Stolen truck My truck got stolen in front of my apartment parking lot today. Made a police report and office management couldn’t show me the video because they need the manager. Don’t believe that is true. They never answer the phone. I’m Scared to live here. They don’t have security either. Rent went up so high and everything is outdated. Full of cockroaches. Please don’t come here.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 22,914 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open tomorrow at 9:00 a.m.