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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Esto aquí es muy horrible, se roban tu dinero. Hay muchas cucarachas, llegan arreglarte los daños que ya tenía el apartamento y lo empeoran. Definitivamente esto aquí es una estafa
Business response:
Hola, Gabriela. Gracias por evaluar la comunidad y comentar tus opiniones. Nos esforzamos por garantizar que nuestros residentes disfruten de sus apartamentos y experimenten la máxima tranquilidad en su entorno de vida. Tu confianza en nosotros lo es todo y nos encantarÃa analizar tus comentarios con más detalle para saber cómo podemos ayudarte mejor. EnvÃanos un correo electrónico a ovationmgr@tamresidential.com lo antes posible.
Verified Renter Great to come home every day. Have been here for 7 year and have seen a decline recently due to the newer renters. Seeing more trash around the community. Seems like people don’t appreciate the place they live. I’ve always believed this community to be highend until this year.
Business response:
Tracy, thank you for letting us know how much you have been pleased with your home in our community. Still, we are sorry to hear that you have noticed a decline in the upkeep of our community. Please reach out to us at amalfimgr@tamresidential.com so we may learn more and work to address this. We appreciate your care for our community.
Maintenance staff so bad it put my life in danger. Avoid at all costs. MAINTENANCE Their maintenance staff is dangerously incompetent, and I'm not exaggerating. My heat unit was pumping some kind of chemical-smelling gas into my apartment in large quantity. I specifically told the maintenance staff NOT to turn on the heat or, if they had to, to open all the doors and windows. Instead, they turned the heat on and LEFT IT ON for 6 hours while my wife & I were out of the house. The apartment was so toxic when we got home that b... read more
Business response:
We appreciate you raising your concerns. We want you and your wife to enjoy a comfortable, functional home, and we are actively looking into the situation you have described here. At your earliest convenience, we urge you to contact us at lascolinasmgr@tamresidential.com for further assistance. Thank you.
Unresponsive and uncaring This place has gone downhill. Management encourages you to reach out for assistance, but their phone mailbox is full and emails are never responded to. We've been calling about noisy neighbors partying until 2am for months now, damage to multiple neighbors cars from these neighbors driving drunk, and the only response ive gotten from them is to call the overnight security. We've called security over 8 times now, usually takes them over an hour to respond. But i know theyve talked to the neighbors to... read more
Business response:
We're truly sorry to hear about the issues you've been experiencing in our community. We take your concerns seriously and will strive to improve our communication and response times. We appreciate your patience and understanding. Thank you for your residency!
Constantly Ignored and told Inconsistent Statements Causing Mass Confusion I have been a resident since 2023, & my experience has been deeply disappointing due to numerous unresolved issues, lack of communication, & unethical practices. Despite my willingness to over accommodate with constant management changes (~4 since move in) the current management lacks professionalism. It seems as if they get irritated hearing the complaints you have as a tenant from the very thing their complex has put you through. Specifically, purpo... read more
Business response:
Your comfort and peace of mind matter greatly to us, and we regret to hear of any concerns with our responsiveness and professionalism. We value you highlighting these areas where more attention may be needed and are committed to investigating any opportunity for action. Will you please get in touch at marketing@tamresidential.com for further assistance in making sure your needs are addressed appropriately? Thank you, and please be assured of how much we appreciate you.
Verified Renter Management only interested in creating new streams of income. Schemes to strand residents out of more charge, 100’s of dollars of extra charges including paying a convenience fee for paying rent as required. A garbage pickup service that only pick up 13 gallon garbage bags Monday through Thursday. Off on weekends and Holidays when needed most. Extermination fee regardless of using them and who knows when they will come if called. Security is nonexistent. Anonymous Courtesy Officers/invisible. You can never re... read more
Business response:
Howard, we want to assure you that our team is dedicated to high standards of service to our residents, and we value your comments about areas in need of attention. While we note these observations for further discussion with our team, we would like to speak with you directly about trash pickup, pest control, and the upkeep of our community. Please get in touch at TownewestMgr@tamresidential.com. Thank you.
Verified Renter Unhappy about the process on signing my new lease. Have spoken to 5 office members about renewing each time I’ve been they’ll send it to me. I’ve been working this since November 2024. Today I look at my rent portal it’s 100.00 dollars., Then was told some information is in correct. I’m so frustrated.
Business response:
Marilyn, our team is dedicated to seamless service regardless of who our residents connect with in our office, and we are sorry to see you describe anything else. This doesn't sound typical for us, and we'd love to speak with you directly. Please contact marketing@tamresidential.com so we can assist you fully. Thank you, and we hope to restore your happiness soon.
Don’t Lease Here I had a very disappointing experience at this apartment complex. While the apartment itself is nice, the overall management and communication are severely lacking. The front desk staff is difficult to reach, you can never get them to answer the phone and the property manager is rarely available or responsive to emails. Additionally, there are confusing and inconvenient rules, and parking is inadequate. I initially moved in at a great rate and renewed my lease a year later. However, when I attempted to renew ... read more
Business response:
The concerns you’ve raised about communication are very important to us, and we sincerely apologize for any inconvenience you might have experienced. While it’s great to know your home itself met your expectations, we see there may be room for improvement in providing a supportive and transparent resident experience. If you’re willing to share more details, please contact us at katyranchmgr@tamresidential.com so we can address these matters thoughtfully. Thank you!
Verified Renter Rough, the apartments were infested prior to our moving in. There is noticeable water damage that was never fixed prior to moving in, during the make-ready, they did not replace the counters that have burn holes all the way through the laminate and there is no caulking in the kitchen or bathrooms. The low income housing discount aspect is the main reason we are still here.
Business response:
Amber, we appreciate your feedback on our upkeep and service. Please know that your comfort and satisfaction are top priorities to our management team, and we are currently looking into the matters you describe to determine the best way to improve your living experiences. When you have a few moments, please email us at oakparkmgr@tamresidential.com for further assistance. We look forward to hearing from you.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 23,649 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open tomorrow at 9:00 a.m.