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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst place to live 1/2 There is A positive here, that's Nicole. She is a wonderful person 5/5. Now for everything else. We had non stop issues since the start. Our move in date was pushed back several times due to "cleaning and getting carpet replaced". We expected a pretty clean apartment with brand new carpet as that's the reason we were told our move in date was delayed several weeks right? Wrong, it honestly left me speechless. The carpet had been replaced, as for cleaning and their make ready prep? As soon as we walked... read more
Business response:
Thank you for taking the time to share your concerns about the move-in condition of your new home. We work hard to minimize any disruptions to your comfort at the beginning, and we are always eager to make things right if there are lapses. With that said, we deeply appreciate your patience and cooperation as we have moved through our backlog. At your earliest convenience, please email us at eddisonmgr@tamresidential.com so we may update you on our progress.
Was an "ok" place to live but still had issues I lived there for quite a few years & the rent was decent at that time that I moved in. Each year, unfortunately, the mgmt company continued to increase the rent, which was very disappointing, especially because there were not many upgrades to the property itself, other than exterior painting. During the time I resided there, I had to constantly call maintenance to come fix one of the appliances & every time they came, they would say there is nothing wrong with it. However, it d... read more
Business response:
We appreciate your candid feedback as a long-term resident of our community. It is nice to hear that you felt comfortable during your time with us and were pleased with our team's support. We are always looking for ways to improve, and we have noted your additional feedback about community upkeep, amenities, and procedures for late payments. If you would like to share any additional input, please email us at santateresamgr@tamresidential.com.
Pros and cons from a six year resident I have been living at Chaparral for six years. Here are the pros and cons. Pros: - Maintenance is prompt & courteous. Cons: - Crime: The facility is in a bad area of Palmdale. Check the crime map on NewsBreak. - Neighbors have had tires stolen from cars. - Packages are regularly stolen from front porches. - Aggressive homeless people around the garbage bins. - Expect a max rent increase of 5% + inflation every year. Budget accordingly.
Business response:
Thank you for taking the time to rate your experience and to share your concerns. With the competitive market that we live in having to adjust rents can be frustrating and we apologize if you found it to be especially impactful. To address your other concerns, we offer courtesy patrol that patrols after hours and will respond if you call in any other issues at any time. Please feel free to report any suspicious activity you see to our office staff and or courtesy patrol so that we can work together on addressing it. Our staf... read more
Verified Renter Apartments themselves are nice enough with decent amenities for the price. However, the security is severely lacking. Part of the apartment amenities is supposed to include security officers available overnight. Multiple cars have been broken into overnight, including mine twice within 6 months. The police officers have recommended additional lighting and security, but management has been unresponsive. Additionally, parking spaces are assigned and we are instructed to contact the security office when someone ... read more
horrible living here Please be very careful, living here in these apartments is a bad decision. Please listen. Management has a business with Houston TOW AWAY. because cars can only be registered during office hours. NO online They take your towing car..this happens every day it's not fair. stay away from these apartments please.Neither your family nor friends can park, because they take the cars if the office is closed.. why??? just because they have a business.
Business response:
Thank you for sharing your concerns. Our parking policies are in place for the benefit of our residents, and we regret if you have experienced any inconvenience. To be fair, we must enforce our policies consistently. If you have any questions about our requirements, please email us at thelinkmgr@tamresidential.com.
Don't, it is bad here. There are other properties in the area Moved in. First office staff were rude and then fired. Nobody told us until new management company (TAM) moved in. They (office staff) are literally never in the office to help and the one maintenance guy that is here full-time (super nice)is run ragged trying to keep up by himself most days. Have a problem? Don't expect them to be in the office to help you, return your calls or emails. Yes, its THAT bad. They changed the payment portal twice (its still not fixed,... read more
Business response:
Thank you for reaching out to us. Our team takes pride in providing attentive service, and what you have described does not reflect our typically high standards. We are eager to connect with you to address any unresolved concerns about billing matters and review our policies regarding insurance. When you have a moment, please contact us at walnutgrovemgr@tamresidential.com.
Verified Renter Received an email that we were approved to find out approval was still pending. All contact had to be initiated from our side, as leasing office did not contact us after application and initial approval. Leasing office forgot to send information needed to move in so had to scramble to get it in time. Did not receive access to apartment on the day of move in as per our lease term and leasing office was closed with no one to contact. Was given a handicap parking spot very far away from our unit even though we a... read more
Business response:
Oh no! This is terrible news to read. We are saddened to know that we missed the mark on such an important day: Move-in day. We want to do all that we can to make this right, so please reach out to us. Our District Manager is Alanna Madrid, and her email is amadrid@sackmgmt.com. We're eager to earn your trust back and ensure that our relationship is a strong one. We pride ourselves on our service, and we are sincerely sorry for not meeting your expectations. Let us know how we can repair things.
DO NOT COME HERE!!!!!!!!!! This place is horrible! My neighbor's dog always has a bunch of poop and trash EVERYWHERE in the hallways. Imagine walking outside and you immediately step on poop right outside of your door. Dog poop everywhere!! I told the office several times and they either don't answer their phones or do nothing about it. This place is disgustinggggg. I wish i can post the pictures I have on here because you would be amazed. Do not move here. Horrible service, the gym is small, the gates are always broken. The... read more
Business response:
Thank you for offering feedback on your concerns with the upkeep of our community. Rest assured that we are committed to making sure that any areas in need of attention are cleaned or otherwise addressed in a timely manner. At your earliest convenience, please email us at marketing@tamresidential.com so we may gather more information and ensure your living situation improves.
Honest Reviews I am disappointed in how my experience at this complex ended as it was not a negative experience until move out. I did not take this as a place that would try to milk you. I was especially disappointed at the threats of collections. They were unnecessary and just rude. Overall, it was not the best apartment and it was not the worst. However, it was not good enough to have to pay this much after moving out. I would just recommend weighing out options and if not receiving your deposit back and owing money is som... read more
Business response:
Thank you for sharing your feedback. We are sorry to learn that you feel your move-out charges and our customer service did not meet expectations. Rest assured that we plan to review our performance in this area. If you would like to provide additional information that will aid our assessment, please email us at marketing@tamresidential.com. Otherwise, we wish you all the best in your new home.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 22,914 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open tomorrow at 9:00 a.m.