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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter The maintenance needs an improvement and experienced skills. The landscaping service is nice. Bug spray service is needed. The water issue in the home need some fixing.
Business response:
Nancy, it brings us joy to know that you find our community beautiful and well-maintained. We appreciate you expressing your desire for general service enhancements. As we aim to continue enriching the community and our residents' experiences, we will surely refer to your feedback. Thank you!
Verified Renter I’ve been here for 2 years and I plan on leaving once my lease is up. I’ve watched this property go downhill and now it just seems like no one cares. There’s always issues with noise and trash at the pool. Gym equipment has been down for about a year. Work orders are now taking forever to get done and not completed. Plus my upstairs neighbors are so inconsiderate. I use to like it over here but it just seems like nothing is being done in the past couple of months.
Business response:
We are sorry to learn that you feel less than satisfied with your living experience as of late. Our management team works hard to maintain an exceptional living environment supported by top-notch service, and we would love to have the opportunity to discuss how we may restore your confidence in us for the remainder of your time here. At your earliest convenience, please email us at marketing@tamresidential.com. Thank you.
Verified Renter Everything is good for most part but, I just wish there was more effort here like landlords put so much effort at sierra apartments. We don’t have anyone at the office. The pool was closed mostly all summer. There is no park.
Business response:
Alexandria, we welcome our residents' suggestions on ways to uplift your satisfaction, and we want to assure you that your comfort is always top of mind for us. Your feedback about our availability and pool access has been noted, and we encourage you to contact ranchodelunamgr@tamresidential.com for updates. Thank you for your time.
Verified Renter The pool is poorly maintained. There are constant gate issues. There have been multiple break-ins into my vehicle. The washing machine consistently leaks water despite multiple attempts to fix this from maintenance. I was unnecessarily charged for renters insurance, even though I had an outside policy. There’s always dog poop on the property. The rent has only increased. I will be moving out in September.
Business response:
Zachary, we regret that you feel let down by our upkeep, atmosphere, and pricing. We are constantly reevaluating our performance to ensure that our residents feel at ease on our grounds and in their homes, so we are eager to learn more about your experiences and improve them. At your earliest convenience, please email us at Riversidemgr@tamresidential.com. Thank you.
Verified Renter This is the worst place I have ever lived. The front desk staff and maintenance trash. The apartments have roaches, bed bugs, and homeless people all around. In 6 months of me being here they've changed owners. Groups of men be out drinking and partying late with music up. Never fixed a water issue I have in my dishwasher, loose toilet that feels like it's going to sink in at any moment. They switched portals to pay rent and I complained about any issue with a low balance in my portal, on the 3rd of the month... read more
Business response:
Munkhgerel, thank you for making us aware of your concerns with our upkeep, atmosphere, and management. We consider it a top priority to provide exceptional service at all times, so we regret that you feel less than satisfied with your experiences in our community. Rest assured that we plan to thoroughly reevaluate our performance so we may determine whether any changes need to be made to our policies and procedures. At your earliest convenience, please email us at ovationmgr@tamresidential.com.
Verified Renter The walk way are filthy from the tenants leaving their garbage out, the walkway is so stained, I was told you can't leave your garbage bin or garbage outside your door, it don't look good at all??
Business response:
Thank you for making us aware of your concerns with the upkeep of our grounds. We pride ourselves on our ability to maintain a clean and inviting living environment, so rest assured that we will look into these situations and schedule appropriate cleanings. Please email us at oakforestmgr@tamresidential.com so we may obtain more information about the areas in question.
Verified Renter One of the first residents and have seen much change. Went from being a very nice place to not so nice. There is always something not working and it doesn’t get fixed right away. Suppose to be secured parking but anyone can come in and out and my car was broken into and they stole some things. Just upsetting.
Business response:
Taking great care of our residents and doing all we can to provide you with peace of mind is important to us. While we have measures in place to support our community's well-being, we are always eager to learn more about our residents' experiences and their suggestions. Will you please contact latitudemgr@tamresidential.com so we can continue this conversation and explore how we can uplift your satisfaction? Thank you.
Don’t move here I strongly advise against renting here. The management adds numerous unnecessary extra fees to the base rent, making it much more expensive than it initially seems. The hallways are always dirty, and the walls are so thin that you can hear everything from your neighbors. Over the past year, there have been multiple changes in management, leading to significant disorganization. The gate has been broken for almost a year, allowing non-residents easy access to the property, which raises security concerns. While ... read more
Business response:
Thank you for taking the time to share your concerns about our management and upkeep. We remain committed to providing the exceptional service that our residents deserve, so rest assured that we are in the process of reevaluating our performance in these areas. With that said, we want to make sure that your living experience improves regardless of how much longer you will be in your current home. Please feel free to email us at marketing@tamresidential.com to discuss these matters further.
Verified Renter Not a very good experience , I was placed in a one bedroom apartment when I’d signed a lease for a 2br with upgrades…. Months later I was placed in a 2br but not with upgrades . I also had to be the exterminator getting rid of 2 rats that were in the apartment on arrival but still had to pay for the exterminator fee…. I am very disappointed
Business response:
Thank you for reaching out to us, Jamika. We aim to accommodate resident requests and provide pest-free apartment homes, and we regret that you feel dissatisfied with your experience. We would like to connect with you to discuss your situation directly and ensure you are comfortable in your home. Please email us at avilamgr@tamresidential.com when you have a moment.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 22,912 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open tomorrow at 9:00 a.m.