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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Great apartments with great amenities and ambiance The only thing is about cockroaches in the apartment They never go The staff need to listen to the residents a little more
Business response:
It brings us joy to see that you enjoy our community's vibrant ambiance and superb amenities. Nothing is more important to us than our residents' comfort and trust in us. We desire to craft a community where you feel heard and supported, so thank you for your feedback regarding your living environment. We will be sure to take note as we continually enhance the community.
Verified Renter My apartment is nice but it took 2 months to get ac and bathroom fixed which is not good. Also have to watch statements like a hawk to be sure and to get refunds is very hard
Verified Renter Management has been terrible. Takes forever to get ahold of someone. You are charged not only for water but sewer and drainage, have to find your own electric. So many fees they don’t tell you about.
Verified Renter Very nice and comfy apartments I would just stop the valet trash, there are ppl that are nasty and leaves their trash outside their door for days letting it leak and it smells like garbage when you walk up or down the stairs
Business response:
Daisy, we are so happy that you are enjoying your living experience overall, and we would love to discuss your concerns with valet trash further. Please contact our leasing office at your convenience so we may look into appropriate solutions. Thank you.
RUDE MANAGEMENT If I could give zero stars, I would. The staff at this apartment complex are not only incredibly rude, but they’re also liars who couldn’t care less about their tenants’ health or safety. We’ve been dealing with an infestation of crickets—and I’m not talking about a few here and there. We’re talking about 40+ crickets a day that we have to kill ourselves. They’ve filled our closets, they’re in our bed, and we even find them in the bathroom drawers! We’ve contacted management countless times, and all they do i... read more
Business response:
Our residents' satisfaction and comfort are at the forefront of our mission, so we are sorry to see your comments regarding your living environment. Please know that we take your concerns seriously and are eager to take steps to address them. In an effort to learn more about your experience, we would love it if you email us at marketing@tamresidential.com. We look forward to hearing from you!
Verified Renter Horrible experience here. Don’t move to this complex. Area is dirty. Apartments have pests. Leasing office can be so rude. Work orders are never taken care of. 0/10 would recommend.
Business response:
Nothing is more important to us than our residents' well-being and peace of mind, Athena. Please know that we take your feedback regarding the community environment and service seriously, as our team aims to maintain a community where residents feel welcome and supported. We would love to learn more about your experience, so please email us at lascolinasmgr@tamresidential.com. We look forward to hearing from you!
Verified Renter We have had nothing but problems since moving in. We moved into a roach infested apartment. Our light bill was $400 for the first few months without us running the AC, obviously indicating a problem. It was brushed off for so long. The pool is always green and dirty. The staircase’s railing is failing and rotting away. Ally trash service employees are so lazy and not worth the money I’m paying in fees. Don’t get me started on the mold issue that went unresolved after 4 months. I complained several times. On t... read more
Business response:
Hi Alexis,Thank you for reaching out and sharing your feedback. If you're currently experiencing any pest issues in your unit, please contact the office so we can work together to find a solution. I understand how frustrating these kinds of problems can be, and I want to help you get this under control.Also, could you let me know about any other issues you've been facing that you feel you had to resolve on your own? I want to make sure I have a clear understanding of everything you're dealing with.Lastly, are you still havin... read more
STAY AWAY attitude from so called management people give fake names takes weeks to get anything fixed and that is rare never make appointment for maintenance they just show up when they want
Business response:
We're eager to resolve our residents' maintenance needs promptly and professionally, so we are disappointed that your experience reflects anything else. Will you please reach out to marketing@tamresidential.com for us to gather more details and address this appropriately? We value you as our resident and hope to earn your confidence. Thank you.
Verified Renter towne west has very nice space in each rooms in your beautiful apartment. other than the nice space the apartments could do much better with providing cleanliness & safeness to the community. front office most definitely has work to do & it starts with them.
Business response:
Jayla, we're pleased that your spacious apartment home is comfortable. Our team strives to provide a well-kept community and attentive service, and your feedback on our efforts is appreciated. We'll certainly review this with our team and invite you to contact TownewestMgr@tamresidential.com with any additional details you would like to share. Thank you.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 23,651 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open tomorrow at 9:00 a.m.