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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Too much for too little Although management has been working to get this place up to par, there are issues that they aren’t able to solve such as pest problems, lack of adequate funding for repairs, and poor quality ground maintenance. The breeze ways in building 1 is very dirty, and the parking lot spaces are very narrow causing vehicles to be crammed up next to each other. The residences aren’t very nice either. Their children are often unsupervised, playing football in the parking lot, throwing rocks (hit my friend’s vehi... read more
Business response:
Rest assured that we take your concerns about our upkeep and atmosphere very seriously, and we are currently reevaluating our policies and procedures to determine the best way to move forward. At your earliest convenience, please email us at mockingbirdmgr@tamresidential.com so we may gather more information and ensure your living situation improves. Thank you.
Verified Renter Just rented two days back and we have many issues. AC does not work no fob to open the gate unresponsive maintenance ahhh so many issues. Don't understand how they are managing.
Business response:
Chaitanya, we want you to feel comfortable and satisfied in your new home, and we deeply regret if you have experienced anything less. Please allow us an opportunity to learn more about your individual concerns so we can address them effectively and revive your confidence in our team and community. When you have a moment to talk, please reach out to us at Riversidemgr@tamresidential.com.
Verified Renter Our experience here has been good so far. The move in process was a nightmare because of various miscommunications throughout the entire process. Also the laundry mats are not working correctly and we had to dry our clothes with a hairdryer. We are enjoying the gym and pool facilities and love our unit.
Business response:
Thank you, Kelsey, for your review and patience with our community! We're glad to hear you're enjoying your apartment and amenities so far. Our team strives for clear communication and to make things as seamless as possible, and your feedback helps us improve. We've noted your concerns about the laundry mats and will be looking into them. If you need anything else to make your experience five stars, feel free to reach out!
Verified Renter I can’t wait to get out of this complex. Seem to have rules for some people but not others and I am really sick of it…… Between not making people clean up after their animals, fines for things like an empty box on my balcony and not enforcing the drug policy. It’s ridiculous!!
Business response:
Hello, Karen. We want to assure you that any violations we issue are to ensure our community remains pleasant for our residents. We monitor any concerns that are brought to our attention regarding pets or residents who may not be following our policies, and we are happy to discuss a one-time waiver for any fines you may have incurred. Please reach out to us at oakforestmgr@tamresidential.com anytime. Thank you.
Verified Renter I have lived here since May 2023. The first year was great! Management was phenomenal. Recently we just got new property management in May 2024. Now, there are all these little charges that are piling on top of our rent. One of those charges being a $35/month fee to use their provided washer and dryer. I had renewed my lease in June and that was not a charge listed on my lease. Found out last month that I had been charged for that which again was NOT on my lease for the past couple months. When I went to talk... read more
Business response:
We are so happy to see that you have enjoyed the last year in this community, and we are committed to ensuring that enjoyment never goes away. We appreciate you taking the time to share your thoughts regarding fees and would love the opportunity to speak with you more. Rest assured, your satisfaction is our priority, and our team is here to answer any questions and address your concerns. So, please email us at discoveryparkmgr@tamresidential.com. Thank you!
Verified Renter The apartment looks nice on the surface, but living here was stressful. The building has constant plumbing issues, and the water pressure is terrible. The elevator breaks down frequently, leaving residents to use the stairs. Also, parking is a nightmare—there are never enough spots, and the fees are ridiculous. The rent increases every year without improvements to the facilities. Not worth the money.
Business response:
We always appreciate candor from our former residents about ways to improve the living experience in our community. We certainly want our residents to find real value here and noted your concerns about elevator functionality, parking access, and leasing costs. We will work on all these matters and wish you well as move on!
Management & mold issues Management is not responsive to issues and frequently mismanages information resulting in issues within themselves and tenants. Due to bad management, I've experienced extra inaccurate charges within numerous areas stemming from issues relating to management's disorganization. This can be seen in different areas of living here including an experience of mold-related sickness due to mismanaged leaks and management forgetting about a hole in the ceiling despite numerous follow-ups. Unfortunately, there... read more
Business response:
Hi Michael and Cassidy, Thank you for sharing your concerns, though we hate that we were unable to address them ahead of your lease renewal this month, we look forward to the opportunity to address them with you over the next 12 months of your residency. A copy of your ledger has been provided should you have any concerns about charges on your account. Our office is also open Monday-Friday from 9am-5pm and our team is happy to setup an appointment to meet and address any concerns you may have. We hope this helps and lo... read more
Verified Renter Maintenance & upkeep are a low priority. There is a lack of cleanliness in exterior halls & stairwells: wasp/bird nests in many dryer vents (this HAS to be a fire hazard); cobwebs & dirt piles in the hallway; wood in stairwell is rotting badly. The lack of dog waste disposal stations makes the grassy areas gross. I supply my own bags, but there are not enough pet waste cans to put them in. The pool was down nearly all summer; filthy water when it was open. Property managers were non-responsive about repairs. ... read more
Business response:
Christopher, we are encouraged to hear you are pleased with our prime location and have had positive encounters with your neighbors. However, we certainly want you to feel wholly satisfied with your home life, so we are sorry to learn you have not felt supported by our team regarding your upkeep, maintenance, and communication concerns. We value your well-being and that of our pets, so we hope to speak with you about your observations further so we may take proper action and avoid certain situations moving forward. When you ... read more
Verified Renter Very inconsistent about the rules. Community too dirty for what you pay for rent. Has gone down Hill, I have lived there from day one. Hope things get better.
Business response:
Thank you for alerting us to your concerns as a loyal resident. We strive to enforce our community guidelines fairly and work diligently to keep our grounds clean, and we are eager to gather more information so we can address your concerns appropriately. When you have a moment, please email us at grandathillmgr@tamresidential.com so we can take steps to restore your satisfaction.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 23,629 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open at 9:00 a.m.