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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Front desk never has any answers or solutions to your problems . So you’re left with dealing with everything on your own . Messed up twice on two different rooms & acting like I was bothering them . So frustrating
Business response:
We aim to ensure a smooth, easygoing experience and are sorry to read your comments reflecting otherwise. In an effort to help you feel more welcome and comfortable, we would love it if you contacted us at LatitudeMgr@tamresidential.com. We would love to hear more about your experience and discuss ways to enhance your experience. Thank you!
Verified Renter They increase your rent every year and refuse to update your outdated appliances. No one is ever at the front office and maintenance does a crappy job.
Business response:
Thank you for your feedback. We strive to maintain a high standard of living for all residents and we apologize if that has not been your experience. To better understand your concerns about maintenance and office accessibility, please contact us directly at RanchoDeLunamgr@tamresidential.com. Your feedback is valuable to us as we continually work to improve our services.
Verified Renter Parking is horrible! I keep getting charged for renters insurance, but I have renters insurance through my car insurance, so Amalfi owes me money!
Business response:
Anthony, thank you for reaching out to us. We want to ensure all billing matters are correct and are happy to look into the situation with your renter's insurance. At your convenience, please email us at amalfimgr@tamresidential.com so we can gather a few additional details.
Don't rent here! At first glance the property looks clean and well maintained and the staff seems very nice and accommodating; then once they have your holding deposit, they take 3 days to let you know you're "conditionally approved" without any explanation as to why, ask for first and full month's rent as deposit while tacking on several other fees in addition to the rent which aren't made very transparent at the start. The holding deposit is only refundable if you cancel within 24 hours, but how can you if you don't know w... read more
Business response:
We're very sorry to hear that you're unhappy with your experience. Feedback like yours is what drives us to improve. If you're open to it, we'd like to look into the issues you're experiencing. Please contact us directly at candlewood@waterton.com so that our team can help resolve these issues. Sincerely, The Candlewood North Team
Great floorplan design for townhouse While the floorplan design is terrific, I have lived here for 5 years and management is less than stellar. The highlights: Charging fees that are not agreed to in my lease Virtually no parking and management does not care to do anything about it. No incentive to renew - even though a new tenant would pay less. (per advertised rate on apartments.com) No onsite security - must call and wait Amenity changes - no longer have a car wash station All visitors must be registered to park in an unr... read more
Business response:
We are sorry that these aspects of your living experience have led you to feel less than satisfied overall. We are committed to providing an exceptional experience from start to finish, so please know we are eager to restore your confidence in our management. At your earliest convenience, please email us at thehendrymgr@tamresidential.com for further assistance. Thank you.
Verified Renter El mantenimiento no es el adecuado no cumple con las especificaciones las puertas no cierran bien, algunos switch de electricidad no funcionan , la trituradora no funciona y la administración no presta atención a esos detalles
Terrible place to live! Most of the front office staff is rude leaving only one person there that is kind. No one ever really does anything to fix the problem though. Maintenance don’t actually maintain a Thing. They only pseudo fix things, but never actually address the real problem. I’ve had to live with roaches and rodents in my apartment on several occasions. In order for pest control to come one has to call every Monday and they never treat the whole building. But they never answer the phone ! Limit pool to one side of ... read more
Business response:
We’re very sorry to hear that pest control and maintenance issues have been negatively affecting your stay with us. Our maintenance team is dedicated to providing quick and thorough service to all requests in the order they are received, and we apologize if we have not matched up with your expectations. We would be more than happy to speak directly and work with you to find a lasting solution to your concerns, so please contact our office at your earliest convenience or when is a good time to communicate? Thank you.
Verified Renter Visitors permit is getting really difficult. Esp if there are any last min visitors. Trash collection is also not working out. Most of the time trash is not collected. Phone calls are not answered.
Business response:
Lavanya, we are always looking for ways to improve and appreciate your feedback about visitor permits, trash service, and communication. We would like to gather some additional details about your concerns to take back to our team. Please reach out to us at stellamgr@tamresidential.com at your convenience.
Verified Renter So many things don't work. I've never been able to swim in the 2 summers I lived here. The gym has faulty equipment. The gates didn't work for months.
Business response:
Daniel, we appreciate you sharing your concerns about the pool and gym. We are working to ensure our residents can enjoy our amenities and apologize for any inconvenience you have experienced. If you would like to learn more about these matters, please feel welcome to reach out to us at Riversidemgr@tamresidential.com.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 23,629 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open at 9:00 a.m.