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1797 Park Dr, Traverse City, MI, 49686, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
From office staff to technician- everyone went well.
Technician arrived on schedule, diagnosed and repaired the problem
From office staff to technician- everyone went well.
Appointment went very smoothly. He called first and came on time within the window. It was a simple problem to fix and he was very accommodating with talking to our home warranty company about the repairs. He also used a payment app which made payment smooth, too. I think they charge a bit high (about $120 just to come out) but HVAC is in high demand.
Technician arrived on schedule, diagnosed and repaired the problem
The technician came out on time, and phoned when he was in route. He listened to my description of the problem, and proceeded to investigate the furnace and only did what was necessary to repair it. (no pressure to buy additional parts) The technician was very professional during his service call. I did have to pay a premium for a after hours service call, but that was expected.
Excellent service..
Overall, just fine. We're so glad we took the plunge just before the cold and damp weather hit us. The initial salesman, Rick Lennox, was confident, knowledgeable, and made smart recommendations that the competitor (another dealer of the same brand) did not even mention. And he knew about all the rebates which took a nice chunk out of the overall price. I had used Team Bob's prior to the major upgrade. My only advice is be careful installing a system on a Friday. The installer had to finish on Monday. Not a big deal...just a... read more
Business response:
Thank you [Member Name Removed], we appreciate your feedback and are extremely pleased Rick was able to assist you with your new system. Thank you again for choosing Team Bob's. We look forward to your continued service!
They were excellent. Cody was punctual, competent, and professional.
Business response:
Thank you for the feedback [Member Name Removed]! We look forward to continuing your service and thank you for choosing Team Bob's for your heating, cooling, and plumbing needs!!
Team Bob's Heating, Cooling, Plumbing has a 4.9 star rating with 3,247 reviews.
Team Bob's Heating, Cooling, Plumbing is open now. It will close tomorrow at 12:00 a.m.