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Terra Terroir
- American
- Atlanta, GA
About this business
Location details
3974 Peachtree Rd, Atlanta, GA, 30319, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:30 p.m. | |
| Tue | 11:30 a.m. to 9:30 p.m. | |
| Wed | 11:30 a.m. to 9:30 p.m. | |
| Thu | 11:30 a.m. to 9:30 p.m. | |
| Fri | 11:30 a.m. to 10:30 p.m. | |
| Sat | 11:30 a.m. to 10:30 p.m. | |
| Sun | 11:00 a.m. to 3:00 p.m. |
Terrible service. Over an hour wait for the food. Heat lamps were too far from the table. The food was not great. Asked for salt and they brought a sugar shaker. They didn’t even have any pepper flakes. I would not recommend.
Management is running off the great servers, we went last week for the first time and it was great service was wonderful Sage was our waiter food was great, 12/23/23 made reservations for our daughters engagement and service was horrible sat at the table for 15 minutes no one came then I got up spoke with one of the managers he was nice he then had one of the other managers wait on us his attitude was horrible, when I made reservations I said it was a special occasion and there was nothing special about it . I requested anot... read more
Business response:
Understand and we are sorry to read. We have been shorthanded and this shortage greatly affected service that night. We have also are dealing with a turnover rate that has had us a bit off balance and running, We will try, train and educate and do much better if you consider a revisit.
My friend and I had to wait 30 minutes for someone to bring us menus and offer us coffee or drinks. We felt like we were a bother to the staff. No one checked on us during our meal and we had to get up to ask for the check and then again to give them our credit card. Very disappointed and won't be back any time soon!
We normally love dining here but last night the service was very slow. We were introducing this restaurant to a new couple and were very concerned that we weren’t greeted by any server for a full 30 minutes after being seated. We had to flag down the maitre d’ to ask when would we get a server. Not sure what was the problem but another server asked later on if we would like to see the dessert menu and we said we would like to have our food delivered first. It had been so long he thought we had finished eating! Disappointing!
The Maitre-d told us we'd have to wait 20 min. (and we had a reservation) I told him What's the use of having a reservation if we have to wait? He had a table open that we could see. So after a few minutes he took us over to the table and said "sit here"!! So RUDE!! The service was mediocre and my husband's "chicken" dish was inedible. The fan/blower was blasting us and we were cold, the table behind us also complained, and they finally shut it off. There are lots of good restaurants in Atlanta and no need to ever go back to... read more
I love this place and go a lot. They have next to no options for vegetarian/vegan dining and the food was mediocre at best. Not very busy, but service was less than adequate. Hoping this was a one-off experience because it really is a gem in the neighborhood.
Service was lacking and food is over-priced. Special was lobster tail and was very small. They forgot to bring my wine also
Average service and food. Nothing special. Was expecting something more elevated but the food does not match the fancy name :-(
Our waiter described the night's special as a shrimp dish but when delivered the meal was scallops, which I stated was not what I ordered or explained to us. The server left with our food. I then had to wave down our waiter and ask what I was to be served since no one had asked if I wanted anything else. The waiter kind of apologized saying they were preparing a shrimp dish for me. We were there for our 49th anniversary. I waited while my wife ate slow and nearly finished her food before getting my dish. Neither waiter reall... read more
Frequently asked questions about Terra Terroir
How is Terra Terroir rated?
Terra Terroir has a 4.4 star rating with 2,816 reviews.
When is Terra Terroir open?
Terra Terroir is closed now. It will open at 11:30 a.m.