This profile has been claimed by the business owner or representative.
Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Service from the rep was really good
Business response:
Thank you for taking the time to share your experience. We are thrilled to hear that our representative provided you with excellent service during your visit. Your positive feedback means a great deal to our team, and we truly value customers like you who take the time to recognize outstanding service. We look forward to continuing to serve you for all your automotive needs.
Service noticeably improved performance. Zaktec worked well but inside vacuum and cleaning was missed for the first time. Always appreciate their work service reps sometimes encourage unnecessary upselling of services.
Business response:
We are overjoyed to hear that our service enhanced your vehicle's performance! It's wonderful to know that the Zaktec service worked effectively for your vehicle. We truly value your continued trust in our team and appreciate your loyalty over the years. We understand your feedback regarding the interior cleaning and vacuum service, and we take note of your concerns about service recommendations. Your insights help us maintain the high standards you expect and deserve. We're committed to providing thorough service while ensu... read more
The service department director responded timely to my request. Also the service advisor was great in communicating with me regarding status of vehicle repair
Business response:
We are thrilled to hear about your positive experience with our team. Your feedback about the service department director's prompt response and the excellent communication from your service advisor truly means a lot to us. It's wonderful to know that you were kept well-informed throughout your vehicle repair process. We take pride in providing timely service and clear communication, and it's rewarding to see these efforts recognized. Thank you for choosing Texas Toyota and for sharing your experience with others.
Helpful service representative and the service was completed as estimated.l
Business response:
We are absolutely thrilled to hear about your positive experience with our team. It means so much to us that you found our service representative to be helpful and that we were able to complete your service within the timeframe we promised. Your feedback confirms that we are meeting our commitment to providing reliable and professional service to our valued customers. Thank you for choosing Texas Toyota for your service needs, and we look forward to serving you again in the future.
Excellent service and staff, they care about their customers!!
Business response:
Thank you for your review! We're grateful you experienced wonderful service with our team. Your recognition of our staff's dedication and genuine care for customers means everything to us.
Very helpful and kind. I would definitely come back for my next vehicle.
Business response:
Thank you for your wonderful feedback! We're so glad our team made a positive impression. We look forward to helping you with your next vehicle purchase at Texas Toyota of Grapevine.
My service advisor was very nice, very helpful, and kept me up to date as they worked on my car.
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate hearing that your service advisor provided exceptional care during your visit. It's wonderful to know that you found our team member to be helpful and that they maintained clear communication throughout the service process. Your feedback means a great deal to us, and we're delighted that we could deliver the attentive service you deserved. We look forward to continuing to serve you with the same level of excellence in the future.
The service advisor was very easy to work with and has a very calm demeanor which is very important when the customer is facing expensive repairs.
Business response:
Your feedback is incredibly valuable to our team. We understand how stressful expensive repairs can be, and we're so pleased to hear that our service advisor made the experience easier for you with their approachable and composed approach. Having team members who can maintain that steady, reassuring presence during challenging situations is something we truly value. Thank you for recognizing the care and professionalism that went into helping you through your service needs.
Great service as always! Best Toyota dealer and service in DFW
Business response:
We are honored to hear about your wonderful experience with our team. Your recognition of our service excellence and your trust in choosing us as your preferred dealer in the DFW area truly means everything to us. We understand how important reliable service is for your vehicle, and we're committed to maintaining the high standards you've come to expect. Your loyalty and continued confidence motivates our entire team to keep delivering exceptional care for you and your vehicle.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 16,421 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.