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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Good experience with best environment
Business response:
We are delighted to hear about your positive experience with us. It's wonderful to know that you found our environment welcoming and that your visit went smoothly. Creating a comfortable atmosphere for our customers while they explore their automotive needs is something we take great pride in. We truly appreciate you taking the time to share your feedback about your experience, and we look forward to continuing to serve you in the future.
It's really good that they help a lot and then they give me the good car. I found a way to go car so I will recommend everybody to go to Toyota
Business response:
We are excited to hear about your positive experience with our team. Your satisfaction with the helpful service you received and finding the right vehicle means everything to us at Texas Toyota. We truly appreciate you taking the time to share your recommendation with others, as it helps fellow car buyers discover the quality service we strive to provide every day. Thank you for choosing us for your automotive needs.
Didn't take much time. Advisor real helpful
Business response:
We are thrilled to hear about your positive experience. It's wonderful that we could provide you with efficient service without any unnecessary delays. We're especially pleased that you found our service advisor to be genuinely helpful throughout your visit. Your feedback reinforces our commitment to delivering quality service while respecting our customers' valuable time. We look forward to continuing to serve you for many years to come.
Zane was very helpful and communicative. He was respectful of my time and helped apply a few discounts to the repair services. A good experience overall!
Business response:
We are pleased to hear about your positive experience. It's wonderful to know that our team member provided such helpful and clear communication throughout your visit. We truly value when our staff shows respect for our customers' time and works to find ways to make services more affordable. Your feedback about receiving excellent service and having discounts applied to your repair work means a great deal to us. Thank you for taking the time to share your experience with others.
Fast and professional and very friendly
Business response:
We are excited to hear about your wonderful experience with our team. Your kind words about our efficient service and welcoming approach mean so much to us at Texas Toyota. We strive to provide every customer with the quality care you experienced, and it's rewarding to know we succeeded in making your visit smooth and pleasant. Your feedback motivates our team to continue delivering the exceptional service our customers deserve.
Great service experience, and they have been taking care of my vehicle since I purchased it in 2020.
Business response:
We are overjoyed to hear about your wonderful service experience with us. It means so much to know that we have been able to consistently care for your vehicle since your 2020 purchase. Your trust in our team over these years is truly appreciated, and we look forward to continuing to provide you with the excellent service you deserve. Thank you for taking the time to share your positive experience.
Service time excellent. In n out.. Great time.
Business response:
We sincerely value your feedback about the efficient service you experienced. It's wonderful to hear that your visit was quick and smooth, allowing you to get in and out without delay. We understand how important your time is, and we're pleased that our team was able to provide you with excellent service timing. Your positive experience means a great deal to us, and we appreciate you taking the time to share your thoughts about your visit.
Very friendly and straightforward. No games were played and I received a fair price. I would highly recommend this dealership.
Business response:
We are ecstatic to hear about your wonderful experience with our team! Your feedback about our straightforward approach and transparent pricing means so much to us. We truly appreciate you taking the time to share your thoughts and are thrilled that you felt you received fair treatment throughout the process. Thank you for recommending us to others - it's customers like you who make what we do so rewarding.
The dealer recommended drive belts, but I don't have drive belts in my Prius. The techs need to be more focused on the car rather than to just recommend services based on mileage that may not be necessary. They need to provide more objective evidence when recommending services or repairs. Some of their recommendations were done previously at another shop. The techs are not being helpful if they don't even check.
Business response:
Your feedback is invaluable to us, and we understand your concerns. Your experience highlights areas where our service processes could be improved. We would appreciate the opportunity to discuss your experience further and address these concerns directly. Please contact our General Manager, Neal Asaad, at 817-329-5949 so we can work together to ensure you receive the accurate, personalized service your Prius deserves.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 14,433 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is closed now. It will open at 7:00 a.m.