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TexasLending.com
- Finance
- Dallas, TX
About this business
Location details
4201 Spring Valley Rd, Suite 1150, Dallas, TX, 75244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Texas Lending service was great. Deal with some great people. Will definitely refer friends to them.
Business response:
Earning your recommendation is the greatest compliment we can receive! Thank you for choosing Texas Lending, and for the great review.
Not happy with Texss Lending. They did not get it right.
Business response:
Thank you for your feedback, Melody. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
Texas Lending dragged its feet past my expiry lock date and then charge ME for an extra 1/8th of a discount point despite their loan officer Bryan Benitez writing me 10 days before the lock expiry promising that Texas Lending would extend my rate lock at the contracted rate. They did NOT honor the contracted rate and then wanted me to pay more at the closing. Chris Johnson of Texas Lending did not honor the promise made in writing by his employee Bryan Benitez. Shameful. Texas Lending is full of schemers and crooks. Bew... read more
Business response:
Thank you for your feedback, Timothy. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
Would rather not discuss
Business response:
Thank you for your feedback, Floyd. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
Fast and easy to work with
Business response:
That's what we like to hear, Jerald! Thank you for the 5-star review, and for choosing us for your mortgage needs.
Don’t make promises or offers that can’t be kept or honored.
Business response:
Thank you for your feedback, Maria. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
This was the worst experience I've ever had with a lender! The entire process was beyond stressful. Trying to communicate directly with a live person took an act of God. My loan was sold almost immediately and because of issues with the escrow account that Texas Lending set up, my monthly payment actually went up $200!!! I'm still trying to get this resolved. Customer service is definitely not this company's forte.
Business response:
Thank you for your feedback, Marion. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
The Loan Officer(Dee Weber) was very pleasant but had a family crisis occur and was unreachable after the first couple of weeks, The Loan Officer's Manager(Chris) was uninvolved until the last couple of weeks and was very condescending on the phone. The Loan Processor(Kaydene) was rude and very demanding of supporting information that had little or no impact to my loan approval. I will never use your company again or recommend them to anyone.
Business response:
Thank you for your feedback, Terry. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
At first everything seemed to go well. We did have to remind the agent we did not want escrow. After the initial application things seemed to slow to a crawl. We had sent an email to our agent when we got the paperwork before closing. We told him we did not want to roll the insurance into the new loan, that we would bring that money to closing. He did not make the adjustment and told us to redo the paperwork would take us past the rate lock and it would be $1000 to extend it, even though we didn't get the paperwork until v... read more
Business response:
Thank you for your feedback, Karen. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
Frequently asked questions about TexasLending.com
How is TexasLending.com rated?
TexasLending.com has a 4.5 star rating with 4,018 reviews.
When is TexasLending.com open?
TexasLending.com is closed now. It will open tomorrow at 8:00 a.m.