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TexasLending.com
- Finance
- Dallas, TX
About this business
TexasLending.com is a family-owned business based in Dallas. Since 2001, under the leadership of President Kevin Miller, we have been committed to excellence in customer service, company growth, and mortgage expertise. Our core principles—integrity, dignity, and expertise—are evident in every interaction with clients, vendors, and team members. At TexasLending.com, you're treated like family. What sets us apart is our unique approach to mortgages. As a direct lender, we fund our loans, allowing us to close loans according t... read more
Location details
4201 Spring Valley Rd, Suite 1150, Dallas, TX, 75244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Fast and easy to work with
Don’t make promises or offers that can’t be kept or honored.
This was the worst experience I've ever had with a lender! The entire process was beyond stressful. Trying to communicate directly with a live person took an act of God. My loan was sold almost immediately and because of issues with the escrow account that Texas Lending set up, my monthly payment actually went up $200!!! I'm still trying to get this resolved. Customer service is definitely not this company's forte.
The Loan Officer(Dee Weber) was very pleasant but had a family crisis occur and was unreachable after the first couple of weeks, The Loan Officer's Manager(Chris) was uninvolved until the last couple of weeks and was very condescending on the phone. The Loan Processor(Kaydene) was rude and very demanding of supporting information that had little or no impact to my loan approval. I will never use your company again or recommend them to anyone.
At first everything seemed to go well. We did have to remind the agent we did not want escrow. After the initial application things seemed to slow to a crawl. We had sent an email to our agent when we got the paperwork before closing. We told him we did not want to roll the insurance into the new loan, that we would bring that money to closing. He did not make the adjustment and told us to redo the paperwork would take us past the rate lock and it would be $1000 to extend it, even though we didn't get the paperwork until v... read more
This was my first home buying experience, and thanks to Texas Lending it turned into a nightmare. The problem was poor communication from Jason Hicks. I closed on my home, only to find out TWO WEEKS later that the closing had actually not gone through and had to be redone. Not one word from anyone letting me know what was going on. And the reason it had to be redone was because of an error on the part of Texas Lending. I sent a very long and detailed email explaining my frustration to Jason's superior, Scott Deschene. I neve... read more
The rates were unbeatable but my lender rep Scott was not. He was disorganized and cocky. He kept saying things like “I've been doing this for 20 years” whenever i had anything to say that was slightly different than him. If he has been doing this for 20 years why was I constantly asked for the same things I had already sent? Why did he fail to communicate the appraisal fee and the closing costs? Why did he stop communicating at all after I pointed out that the closing got pushed due to his lack of communication about some s... read more
Worst experience I’ve ever had over the years.
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Frequently asked questions about TexasLending.com
How is TexasLending.com rated?
TexasLending.com has a 4.5 star rating with 3,963 reviews.
When is TexasLending.com open?
TexasLending.com is closed now. It will open at 8:00 a.m.