TexasLending.com

Crystal G. 

on Birdeye

4 years ago

This was my first home buying experience, and thanks to Texas Lending it turned into a nightmare. The problem was poor communication from Jason Hicks. I closed on my home, only to find out TWO WEEKS later that the closing had actually not gone through and had to be redone. Not one word from anyone letting me know what was going on. And the reason it had to be redone was because of an error on the part of Texas Lending. I sent a very long and detailed email explaining my frustration to Jason's superior, Scott Deschene. I neve... read more

Chelsea D. 

on Birdeye

4 years ago

The rates were unbeatable but my lender rep Scott was not. He was disorganized and cocky. He kept saying things like “I've been doing this for 20 years” whenever i had anything to say that was slightly different than him. If he has been doing this for 20 years why was I constantly asked for the same things I had already sent? Why did he fail to communicate the appraisal fee and the closing costs? Why did he stop communicating at all after I pointed out that the closing got pushed due to his lack of communication about some s... read more

Stuart K. 

on Birdeye

4 years ago

Worst experience I’ve ever had over the years. 

Bobby P. 

on Birdeye

4 years ago

Not interested in commenting 

Chet E. 

on Birdeye

4 years ago

Scott Lowe only responded when he was trying to win my business, once we committed, he would not answer or return any phone calls/emails/text. Would not recommend working with them. 

Linn M. 

on Birdeye

4 years ago

Not too happy so far. Loan officer stated that because I was with CUTX, the fees would be less. When I asked him to specify the savings all he said was I would get the appraisal fee back and the survey fee since I had a survey already. That isn't any special reduction of fees. He also said no military discount and marked our application of no military experience which is wrong. My husband is a veteran. He also said that we could not get cash back on a VA refi. I suspect that was a lie. Communication dropped off as wel... read more

Corrine W. 

on Birdeye

4 years ago

Update your automatic responses from wrong to correct 

Barbara B. 

on Birdeye

4 years ago

Started out with one loan officer. They have a "Maxwell" to download paperwork that doesn't seem to work for everyone therefore you send & resend your information to several people because they send you to another company. Then they don't get all the paperwork needed for the underwriters so you send more paperwork. They continue to tell you, you are conditionally approved but you don't really know for weeks. Then talk to 3 to 4 people about the closing and only 1 person knows what is going on & have never actually spoken t... read more

Martin K. 

on Birdeye

4 years ago

By not doing this to another paying customer...Worst experience ever!! 77DAYS TO CLOSE.NO communication. Did the refinance to aquire another property which l lost as it took too long..3 more monthly bills that l thought would be paid off by closing...lost my home owners insurance for days as they assured me all is ok. Only credit goes to the receptionist that answered my calls and tried to get my rep and her manager to answer my calls ...not even emails worked...just when a third party company copied them on an email .with o... read more