TexasLending.com

Bobby P. 

on Birdeye

4 years ago

Not interested in commenting 

Chet E. 

on Birdeye

4 years ago

Scott Lowe only responded when he was trying to win my business, once we committed, he would not answer or return any phone calls/emails/text. Would not recommend working with them. 

Linn M. 

on Birdeye

4 years ago

Not too happy so far. Loan officer stated that because I was with CUTX, the fees would be less. When I asked him to specify the savings all he said was I would get the appraisal fee back and the survey fee since I had a survey already. That isn't any special reduction of fees. He also said no military discount and marked our application of no military experience which is wrong. My husband is a veteran. He also said that we could not get cash back on a VA refi. I suspect that was a lie. Communication dropped off as wel... read more

Corrine W. 

on Birdeye

4 years ago

Update your automatic responses from wrong to correct 

Barbara B. 

on Birdeye

4 years ago

Started out with one loan officer. They have a "Maxwell" to download paperwork that doesn't seem to work for everyone therefore you send & resend your information to several people because they send you to another company. Then they don't get all the paperwork needed for the underwriters so you send more paperwork. They continue to tell you, you are conditionally approved but you don't really know for weeks. Then talk to 3 to 4 people about the closing and only 1 person knows what is going on & have never actually spoken t... read more

Martin K. 

on Birdeye

4 years ago

By not doing this to another paying customer...Worst experience ever!! 77DAYS TO CLOSE.NO communication. Did the refinance to aquire another property which l lost as it took too long..3 more monthly bills that l thought would be paid off by closing...lost my home owners insurance for days as they assured me all is ok. Only credit goes to the receptionist that answered my calls and tried to get my rep and her manager to answer my calls ...not even emails worked...just when a third party company copied them on an email .with o... read more

William D. 

on Birdeye

4 years ago

Slow and the slowness costs the customer money in rate and points. Either the loan officer has too many loans or was not great at getting things in on time. 

Eric S. 

on Birdeye

4 years ago

Horrible communication Changes prices at closing making it fall threw Makes the buyer get them documents Apparently does not have experience on condos but did not tell me 

Rodolfo S. 

on Birdeye

4 years ago

The option of having paper trail took a bit longer. At closing July 30th there was NO representative to answer questions. Only a notary how should not be answering questions. However I did ask the notary to call someone which no one called back.