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4201 Spring Valley Rd, Suite 1150, Dallas, TX, 75244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Get a list of things required up front. I asked for it, never saw one. You continually asked for things you already had. The first day, I told you guys I would need a survey, not a word until an underwriter asked you guys. 4 weeks later, we finally had one. Constant emails asking for things you had, some things I had to send twice. The non cancellation document we signed at closing was emailed as it was signed over to your other company (title?) on closing day. They day the loan was supposed to fund, I continually chec... read more
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
When I first spoke with Tu, I asked what the interest rate was and he told me 2.625 I told him I would really like at least 2.5, but did not want to pay points to get there. When I received the first written information that included the interest it showed 2.625. I called Tu and asked him about it. He said that he was floating the rate, but it would not be more than 2.6 percent. I made sure he knew that I did not want it to go over 2.6%. It ended up at 2.625. He did not contact me about it. The second thing that concerned... read more
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
Great experience Michael Barlow and Taylor Diggs were great to work with They made the whole process very easy
Business response:
Thank you for giving us a top notch review! We would be honored to have your recommendation to your friends and family who are looking to refinance or buy a home in the future.
Excellent service
Business response:
Thank you for giving us a top notch review! We would be honored to have your recommendation to your friends and family who are looking to refinance or buy a home in the future.
You missed the closed date. I had checked in numerous times two weeks before close was scheduled to make sure we were going to close on time. Answer was always yes. Two days before close I received an email at 7:30 at night saying we would not close. I asked for a manager to call me at least three times, and we never received a call.
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
Debbie Brown Unbelievable!!!! Great!!!!!!!!!! Worthy of a commercial!!!!
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
Be more organized and truthful
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
If I could give zero stars I would. These folks are unethical and when the going gets tough they quit. They quit even after they tell the home buyer that everything is approved.. then after financing period expires... the agent Joe Milburn claims there is now a problem. This agency is a sham. Beware these guys don’t go the extra mile to do what they say they will do. They just want easy money and otherwise they hose you! Don’t bother trying to talk to management because Daniel Sweeney and James Sharp won’t return phone calls... read more
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience. The impact of the current COVID-19 health crisis has limited much of the flexibility within the mortgage market. We apologize for the frustration caused to you at this time.
Communication was not good between. We were asked to resend documents again after 2 weeks. We sent our survey as an original document up front an was asked to send it again week 7 so the title company could approve it. Hard to get call backs or emails on the status of our loan.
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
TexasLending.com has a 4.5 star rating with 4,018 reviews.
TexasLending.com is closed now. It will open at 8:00 a.m.