TexasLending.com

Steven S. 

on Birdeye

5 years ago

Closing day was a Circus. My wife and I felt alone in the process, nobody to guide us through on our closing day. After closing I have reached out several times and zero replies back. Texas Lending got what they needed and now have stopped all communication. If I could rate lower I would. 

Rodney S. 

on Birdeye

5 years ago

It took over 90 days to close, cost me $250 to extend my lock, and I was asked to back date a document so the loan could fund in March. Only thing that kept me from walking away was Susan our loan agent. 

Thomas S. 

on Birdeye

5 years ago

Terrible follow- up and worst experience of a home refi anyone could ever experience. TX Lending messed up and cost me more money! I will never use TX Lending again and I will tell everybody I know not to use TXLending! 

Beau S. 

on Birdeye

5 years ago

Terrible customer service. No communication. Rude responses from Marty. Elizabeth blamed everyone else for her mistakes. They both constantly blamed the title company for the delays, but the title company was actually doing an excellent job. I’m very disappointed since this was my 2nd loan with TxLending 

Ken C. 

on Birdeye

5 years ago

The process of refinancing with TexasLending.com or their parent company, Aspire Financial was a nightmare. I have closed on home purchases and mortgage refinances more than 10 times in my life. None in the past has been as tedious and incompetent as this refinance. They said it would take 55 to 60 days to close, it took over 90 days. Before I go on, please understand, my credit rating is Excellent and the appraised value of the property is almost 4 times the amount of the refinance. This was a no- risk loan. They had ac... read more

Achu P. 

on Birdeye

5 years ago

Hire educated professionals who knows about mortgage loan process 

TIna C. 

on Birdeye

5 years ago

We were very unhappy with the service we received. The people Dee and Kara were very nice.However, there was a lot of confusion between those two. It seemed they didn't communicate very well and we felt very lost. I know some things happened on our side, but we were quick to respond, unfortunately, Tx Lending was not. We have bought, sold, refinanced many houses and this was the worst ever. 

Michael L. 

on Birdeye

5 years ago

Not misleading customers on closings. 

Alejandro L. 

on Birdeye

5 years ago

You could start by letting people know that if they are self employed they need to have 2 years worth of verifiable income. You could also let them know what is considered verifiable income for self employment. I spent close to two months going through the loan process to find out that my self employment income for the last 6 months did not qualify, even though I am performing the same role I had been performing for over 20 years. It would be good to train your loan officers on these requirements, so that individuals do ... read more