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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Ashad 
3 years ago

Help Your Customers Stay Pleasant No microwave. Vending machines were always empty. No parking venues for hotel customers. N, the area that hotel security directed us to was truly to expensive $54 on weekends, however, upon arrival a sign was posted stating $30. When I confronted the Hispanic bro working the parking area that hotel security directed us to, he was very unprofessional, disrespectful n ignorant. When I confronted him for his unethical behavior the 3 African American officers begin explaining the process n the b... read more

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Amanda 
3 years ago

I wouldn't stay here again. The hotel rooms, levels, and facilities needed major upkeep and renovations. The beds were hard and impossible to sleep. The main entry of the hotel and facilities were beautiful. 

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Anonymous 
3 years ago

I would never stay there again. Old, worn down very little staff. Location was good. 

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Patrick 
3 years ago

The shower took 15 mins to heat up. This Chicago not Singapore. Poor standard of shower. The shower took 15 mins to heat up. Fouer 

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Margarita 
3 years ago

Didn’t like this place and won’t recommend to nobody. Everything about the building and the furniture. Very disappointed. The pictures doesn’t correspond to the actual place and the carpet looks and smells horrible. Nothing. The property is VERY OLD and smells like that. The furniture, appliances, carpet and the building need to be renewed 

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Carolina 
3 years ago

Very Poor 

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Ananya 
3 years ago

Fair No drinking water, heater broken, vending machines for water don’t work location 

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Mario 
3 years ago

Not worth it. Front desk was not very friendly. Halls smelled like weed. Rooms didn't have updated technology. Also very hot couldn't control temperature in room. The.view was amazing 

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Kelli 
3 years ago

Bad They lost our reservation. The first room had a broken door that was fixed with plywood and kleenex boxes holding up broken furniture. They moved us to a very small room with a toilet that leaked everywhere and extra towels to soak it up. Terrible! The hotel was in a great location. 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is open now. It will close at 6:00 p.m.