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520 South Michigan Avenue, Chicago, IL, 60605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair
Customer satisfaction was not a priority when a complaint was made about the room requested was not what we got, but the I didn’t like that the room I paid for was not available and instead of contacting me to see if I still wanted the room that they gave me they just put me in another room based off of the view and a sitting area. I don’t care about a view because I’m not trying to stare out of windows my entire trip and I didn’t care about a sitting area. I traveled with my brother, my husband, and my two children, I wante... read more
Not worth the cost The bathroom was disgusting, the bathtub was dirty and you could even see hair on it, we decided to use it for the minimum needed. For the price of this Hotel this is not acceptable, the bathroom needs to be crystal clean as it is a reflection of the whole room. the location
Disappointed with the th outdated facilities, no parking. walking distance from restaurants.
It sucked Where could I start……Marijuana smell all through the hallway, doors don’t lock automatically, no microwave, heat stopped working. Location was good.
trashy The accommodations were not good they did not have heat. They had a fight there at the hotel, a whole Lotta teenagers and kids running around partying.
Fair
Fair
Bad Requested change of dates because of the looming blizzard and never heard back.
The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews.
The Congress Plaza Hotel & Convention Center is open now. It will close at 6:00 p.m.