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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Simone 
3 years ago

Bad My room was dirty when I got it. I stayed overnight and my room never got cleaned, I had to specifically phone the front desk and ask them to clean it. Security staff are rude. My room was dirty when I got it. I stayed overnight and my room never got cleaned, I had to specifically phone the front desk and ask them to clean it. Security staff are rude. 

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Motaz 
3 years ago

Terrible value for money. Reality is very different than what’s advertised. old run down building with little to no renovations. staff not helpful. advertised to have parking (garage next door also has large sign saying hotel official parking) so we were misled to use it then we are told we can’t access the car from 3pm the next day to 7am the following day. all in all very poor value for money. Good location. 

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Esmeralda 
3 years ago

Fair limpio 

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Dino 
3 years ago

Fair struttura un po datata struttura in ottima posizione 

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Caitlin 
3 years ago

staying before comic con cannot control temp in room, coffee pot didn’t work Great architecture! 

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Airene 
3 years ago

Bad I dont like everything I dont like the facility,in my booking they said 2 room and 2 double bedroom but is not they give us a small bed just for the kids bed 3 adult and 1 kids 9 the bathroom no lock no microwave oven evrything is disgusting... 

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Kadee 
3 years ago

Disappointing stay, we have had better experiences. Our shower was leaking and we called to have someone come up. It took over an hr and I had to call back. It was 8p when I called originally. We ended up having to move rooms at 9:30p to another floor. We were put in a room that was extremely warm and had to open the windows because of the warmth. Even the engineers said it was really hot. The room was a lot smaller and seemed like it was a “last resort” type of room. Bathroom toilet was industrial and the floor was cracked ... read more

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Isaac 
3 years ago

they didn’t return my deposit They asked me for a deposit of 25 dll (in case of destruction) and they did not return it to me location 

Edison's profile image
Edison 
3 years ago

Fair Estado geral do predio A propriedade esta merecendo uma grande reforma/atualização 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is open now. It will close at 6:00 p.m.