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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Awa's profile image
Awa 
4 years ago

If you have no other options, hotel wise, stay here. You couldn’t control the room temperature, the phone wasn’t even connected and the blow dryer didn’t work. The room was very small and the beds weren’t comfortable. We didn’t even bother turning on the TV after skimming the channels — the quality was poor. The only upside was that there was hot water: 

Bri's profile image
Bri 
4 years ago

Disappointing The rooms were old fashion too high of a price for it to be old fashioned. The location was great and the parking sucks. I asked for extra towels and never got them. The hotel hallways looked creepy going to the room. Looked like a horror movie. And it had a lingering smell in the hallway. The location and the lobby was dope. 

Jen's profile image
Jen 
4 years ago

Fair The room I got the door wouldn't shut down, the hair dryer wasn't working, the iron wasn't working either. Carpet was super dirty and the there is no way to control the temperature on the room and when I asked for more blankets they just ignore me completely. If you have kids this hotel is not the one yo stay at. The view was awesome. I will never book another night here do. 

Jeane's profile image
Jeane 
4 years ago

Poor 

David's profile image
David 
4 years ago

Out dated The beds are uncomfortable everything is out dated not a good value and it might be haunted Good location 

Brittany's profile image
Brittany 
4 years ago

Fair 

Aixa's profile image
Aixa 
4 years ago

Update for gods sake Cold. I know it’s haunted and you want to please the ghosts, but please can you allow the currently living to adjust the temperature in the room?! Also bigger tv. Microwave etc. I’ll probably stay here again just for how cheap it is but would love to be able to have a warmer room next time. Cheap. Close to my event. 

Abe's profile image
Abe 
4 years ago

Nice Do not honor Veterans Convenient and near everything 

Sylvester's profile image
Sylvester 
4 years ago

Bad 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is open now. It will close at 6:00 p.m.