The Edge Fitness Clubs

Meg S. 

on Yelp

4 years ago

Understandably this gym was closed due to COVID. I submitted a request to cancel in June 2020 - to which I received confirmation in July 2020 (even though their financial firm guarantees response in 2-3 days; it took 3-4 weeks). I was charged August 2020 for a "gym enhancement fee" after my cancellation was processed; after the gym had been closed for 4 months. When I called to speak with someone about the issue, I was put on hold 4 different times on 4 separate days to speak with a manager about a charge reversal. I was gua... read more

Favian M. 

on Yelp

5 years ago

I have signed up not too long ago and I was told that I can lower my membership at anytime so I decided to get edge total but when I called they have told me that I can not lower the membership and I would have never signed up for edge total if I was told I couldn't lower my membership to edge fit or edge red so I tried to cancel my membership because when I signed up I was told that I can cancel whenever there would just be a fee But when I tried to cancel they told me that that will also be imposible they told me that Ther... read more

stephani e. 

on Yelp

5 years ago

This gym sucks. I've been a personal trainer for a long time, and I've always had a gym membership at a place outside of where I work. I just moved to the area, and this place is right down the street from my house. While I'd never work at a place like this, it seemed like it would be fine for squeezing in a quick workout between clients and classes. The price is reasonable for the amount of equipment and the hours are conducive for my schedule. At this point though, it's not even worth having the membership. I've literal... read more

Ubi A. 

on Yelp

5 years ago

This place is terrible. They have hidden fees and lie to you outright about it. The staff are liars 

Craig M. 

on Yelp

5 years ago

I've been a trainer for 10 years. Currently do collegiate and professional athletes. This is by far the worst gym I've ever been in. The coaches pay more attention to their phones than the clients. Trust me when I say this, you are NOTHING but a number to them. Then they will make sure to make it hard to cancel your membership. 

Christine A. 

on Yelp

6 years ago

Stay far away. I have tried to cancel a membership for over 2 years now. Called , sent letters to the address they gave me. Had to have credit card company reverse the charges and they just bill it again the next month plus the reversal. So annoying. If you want to get ripped off this is the perfect gym enjoy. Sorry Yelp doesn't have a negative star rating. This gym deserves it 

Kim R. 

on Yelp

6 years ago

I have been coming to the gym for years. I've seen staff change, management change, and I've seen the gym change drastically over the course of my time here. I typically come in to the gym, workout and mind my own business. There is only 1 front desk employee who is welcoming. Every time I walk into the gym, (the people who I think are managers), who are suppose to be leaders, never acknowledge a single person who walks through the door and never have smiles on their faces. I just think if you work for a gym you should be a ... read more

David H. 

on Yelp

6 years ago

Their cancellation policies are fraudulent. Make you pay for another 30 days after you say you want to cancel. Do NOT recommend the Edge. Planet Fitness has Free membership for teens over the summer months. 

Rich S. 

on Yelp

6 years ago

You get what you pay for... and not in a good way!!! If you're looking for an incompetent training staff... and working out in a prison yard where the staff ignores the rules then it's the place for you....many of my friends go but do not enjoy their experience or time there... The staff the management the ownership do you not abide by their own code of conduct! The aggressive intrusive and abhorrent behavior by members is tolerated and ignored! Join at your own risk! They are improving the cosmetics of the Fairfield locatio... read more