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The Fountain Room
- Restaurants
- Indianapolis, IN
About this business
Location details
830 Massachusetts Ave, Suite 1480, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 10:00 p.m. | |
| Tue | 4:00 p.m. to 10:00 p.m. | |
| Wed | 4:00 p.m. to 10:00 p.m. | |
| Thu | 4:00 p.m. to 10:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Excellent service. We sat at the bar and had positive interactions with the staff who clearly were trying to please. Drinks and food top-notch. Loved the ambience and decor. Can’t wait to return.
Business response:
Hi. Thank you for taking the time to submit a review, we really appreciate it! So happy you liked the food, drinks, and service! We hope to see you back at the Fountain Room again soon! - Blake, Owner
Great service, great food, and great cocktails! Came on opening day and they nailed it! So beautiful inside!! The vibe was perfect!
Business response:
Hi, Opentable. Your appreciation is highly appreciated. Thank you for the review!
I was very sad that they ran out of both the food items I wanted to have prior to our reservation at 12:30PM. I had really wanted to get the iron skillet cinnamon roll and prime rib sandwich.
The food is not as good as other steakhouses T this price point. None of the steaks were cooked to the temperatures ordered
Business response:
We're sorry to hear that your meal fell short of expectations. We understand that the price raised your expectations and that the steaks were not cooked to the temperatures you ordered. We appreciate the feedback because it helps us understand our guests' priorities. Please contact the restaurant directly so we can learn more about your visit.
Be aware they do not have a full menu on SUNDAY UNTIL AFTER 2pm. The menu before 2pm is limited to brunch items. Disappointing as this was our anniversary.
Business response:
We are sorry your anniversary was marred by the limited Sunday menu. We do offer a brunch-only selection before 2 p.m., and the full menu returns after 2 p.m. We understand that was disappointing on a special occasion. We hope you will consider giving us another chance to celebrate with you.
Very disappointed in the food. I decided to try the meatloaf. What I received was a plate with several slices of a brick. It was extremely tough and chewy. The service was above average but based on the meal I received, I would not recommend and am unlikely to return. The dog wouldn’t even eat what I brought home (hate wasting food).
Business response:
We're very sorry the meatloaf was so tough and chewy. We appreciate that you found our service above average, and we understand how frustrating it is to get a meal you would not recommend — especially when the dog would not eat the leftovers. Thank you for the honest feedback; we hope you might give another item a try someday.
Beautiful ambiance in a historical context, but unfortunately the food missed the mark the evening we were there. Our server sheepishly informed us that two choices of bread were not available, the prime rib was not cooked to my wife’s liking; twice, and the espresso machine was broken.
Business response:
Thank you for sharing your feedback. We're glad you enjoyed the ambiance and historic atmosphere, but we're sorry that several aspects of your visit fell short of expectations. We apologize for the unavailable bread selections, the issues with the preparation of the prime rib, and the espresso machine being out of service. We understand how disappointing it is when multiple issues affect your dining experience. Your comments have been shared with our culinary and management teams so we can address these concerns and improve.... read more
Restaurant was freezing. People at the table next to us were shivering. We asked to be seated elsewhere & were moved 6 feet over, along the same wall which didn’t help very much. The food was expensive and very disappointing. The restaurant itself is beautiful the servers & hosts were pleasant but the whole experience was a huge let down overall due to the freezing temps & the pricey menu being average at best.
We sat upstairs and was underwhelmed with the experience for Mother’s Day
Business response:
We're very sorry your Mother's Day upstairs experience was underwhelming. We know that occasion matters, and we regret we fell short. We appreciate you choosing to spend that time with us. If you are willing, please tell us what went wrong — seating, pacing, noise, or anything else — by replying here or messaging our team.
Frequently asked questions about The Fountain Room
How is The Fountain Room rated?
The Fountain Room has a 4.5 star rating with 4,092 reviews.
When is The Fountain Room open?
The Fountain Room is open now. It will close at 9:00 p.m.