This profile has been claimed by the business owner or representative.
The Fountain Room
- Restaurants
- Indianapolis, IN
About this business
Location details
830 Massachusetts Ave, Suite 1480, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 10:00 p.m. | |
| Tue | 4:00 p.m. to 10:00 p.m. | |
| Wed | 4:00 p.m. to 10:00 p.m. | |
| Thu | 4:00 p.m. to 10:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Not for special occasions. We received what we ordered and the entree (steak) was good. Everything else was similar to a QSR dining experience. Poor service, mediocre apps and sides, and the minimal engagement from our server did not recognize or ask our reason for being there (birthday).
Business response:
We take your feedback seriously. Thank you for sharing your experience with us. Please feel free to reach out to me at blake@clancyshospitality.com - would love to address the issues on your visit, Blake, Owner
We dined at the Fountain Room for the first and last time... I don't think I have ever been to a restaurant that seems to be so utterly confused about its identity. The vinyl booth seats and attempt at art deco paint have a definite Americana Diner vibe... but the menu prices are $$$$. So the casual vibe is completely at odds with the high prices you would expect in fine dining. This dichotomy continues. The restaurant offers a Chef's Tasting Menu which starts with grilled cheese, immediately followed by beef tartare. Yet ag... read more
Business response:
It's regrettable to hear about your experience. We appreciate your input and will address the issues raised. Please feel free to reach out to us at (463) 238-3800 to discuss further.
Ambiance is very nice. Cocktails were good but nothing special. Food was very mediocre and not worth the price. Celebrated a 40th birthday here and unfortunately no one in our party was impressed.
Business response:
It's unfortunate to hear that the food did not meet your expectations. Please feel free to reach out to me at blake@clancyshospitality.com - Would love to address the food issues and find out how we can improve. Thanks, Blake Fogelsong, Owner.
Love this place been there before. This time steak was under cooked and cold.
Business response:
We're sorry to hear about your experience with the undercooked and cold steak. Please feel free to reach out to us at (463) 238-3800 to discuss this further.
One main dish was very salty. It seems like the chef accidentally added too much salt.
Business response:
We're disappointed to hear about the salty main dish. Thank you for bringing this to our attention.
Beautiful inside. Great service. Both steaks were undercooked.
Business response:
We are pleased to hear that you found our establishment beautiful inside and enjoyed the great service. We apologize for the undercooked steaks and appreciate the feedback on the steaks.
The experience was great once we got past the phalanx of indifferent “hosts” at the checkin desk. I thought this was a one off when the same thing happened the first time we went here last summer, but last night confirmed it. I can’t say if last night was the same group as out first time, but they acted the same. So what happened was we walked in to the place and went up to check in. I made an innocuous comment about how cold it was (we had walked for a few minutes after parking 2 blocks away) and the looks I got were as if ... read more
Business response:
Thank you for sharing your experience with us. We appreciate your feedback and will address the issues you mentioned.
First time there. Went for anniversary. Asked for a good seating. Sat us next to a business dinner table. 5pm the place had Many empty tables they could’ve put us at. Server was absolute trash, which made the experience not worth it at all. When I hear another server all lively and telling his table the specials and everything they have while we get handed the Menu and barley check up on. I’m good. Not gonna bash this place, but I’m gonna bash the service
Business response:
Your feedback is invaluable to us. We're disappointed to hear about your experience at The Fountain Room. Please feel free to reach out to me at Blake@clancyshospitality.com to discuss your experience. Blake, Owner.
Food knocked it put of the park but service felt mediocre at best for fine dining. Our server lacked menu knowledge and presentation skills. If you want a full steakhouse experience in Indy, I suggest St. Elmo’s
Business response:
We value your input and will work on improving our service. Thank you for your feedback. We hope you give us another shot soon Ryan, thanks! Blake, Owner
Frequently asked questions about The Fountain Room
How is The Fountain Room rated?
The Fountain Room has a 4.5 star rating with 3,981 reviews.
When is The Fountain Room open?
The Fountain Room is closed now. It will open at 4:00 p.m.