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The Fountain Room
- Restaurants
- Indianapolis, IN
About this business
Location details
830 Massachusetts Ave, Suite 1480, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 10:00 p.m. | |
| Tue | 4:00 p.m. to 10:00 p.m. | |
| Wed | 4:00 p.m. to 10:00 p.m. | |
| Thu | 4:00 p.m. to 10:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Went with high expectations. The inside is amazing and is visually pleasing. The servers/staff were great. BUT...all praise stops dead in its tracks after. Shrimp cocktail was gross. Shrimp was literally brown and tasted like the Ohio River. Wedge salad had watered down dressing. The soups had zero flavor. BOTH steak filets were not hot nor warm, and slightly cool. Creme Brulee cheesecake came straight from the freezer. The price tag is absolutely ridiculous. Save yourself the trouble and go to Hyde Park, Tony's, St.Elmos, C... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Opentable. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with me at blake@clancyshospitality.com - Would like to address the food issues in private and see when you came in for dinner Thanks, Blake Fogelsong, Owner
Service was definitely subpar. Inattentive and lots of errors.
Business response:
Thank you for providing your feedback and letting us know about this issue, Lynn. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with me at blake@clancyshospitality.com - Would like to address the issues and hope you give us another shot soon Cheers, Blake, Owner
The service is great . The ambiance is stunning . The food has been inconsistent. Not as many gluten free options . The bar area is crowded and small..
Business response:
Hi, Opentable. We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better, please get in touch with me at blake@clancyshospitality.com - Would love a chance earn more stars. Thanks, Blake, Owner
The service was not great. Sat at our table for 5-10 minutes before anyone came over to even give us water. Drink orders took a long time, and was hard to track down our server. 3 of us ordered steaks medium-rare and all were very rare, almost blue in the middle. Serving steaks at the price point for a nice supper club, you want the steaks to at least be cooked correctly.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@thefountainroom.com and we'd be happy to help you out. Cheers, The Fountain Room
This was our first experience and our anniversary meal. We were seated right outside the busy kitchen door and if the place was busy I would understand but there were so many open tables and they choose to give us the worst one. We can say we have been but we can also say we won't be back.
Business response:
Hi Paula, I wanted to reach out an apologize to you for your table placement. Because of your feedback, we have rearranged the floor plan so that no table is near the kitchen door. Please get in touch with us at info@thefountainroom.com. We would love the chance to earn 5 stars from you! -Chris, GM
The food was not worth the price. I had a Steak, and it was so salty it was almost inedible. The Prime Rib was pretty delicious. The Cocktails were priced way high. Overall, not worth the money spent there are plenty of other restaurants in the area I'd much rather eat at. Save yourself and eat somewhere else.
Business response:
Thank you for providing your feedback and letting us know about this issue, Tomm. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please email me at blake@clancyshospitality.com - I would like to address the issues and have forwarded to our team. I would love a chance for you to come in again and give us another shot on me. We make mistakes from time to time but I always try my best to correct the issues. Our cocktails are priced competitively with other... read more
Food was good service was poor waited forever for drinks and food came out haphazard and disorganized for the price would have expected more!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Jamesk. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with me at blake@clancyshospitality.com - Would like to address the drink issues Cheers, Blake Fogelsong, Owner
The atmosphere and decor is amazing - but our evening started being upstairs where it’s very enclosed. The chairs at the table are deep enough for 3 people to sit - making it very uncomfortable for small and even average people. Both men on both sides of us commented on the horrible chairs. Our server was fantastic - and that was it. Ordered the bread appetizer and one of the variety basket was doughy and undercooked. Also, ordered salmon which was not well done per request - it was still slimy inside. Finally the meatloaf w... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Opentable. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with me at blake@clancyshospitality.com - would like to address the issues. Cheers, Blake, Owner
We booked 3 for Christmas Eve only to arrive and find out that there was a fire and power outage so we had to scramble to find something else. Everyone was nice and gave us free appetizer cards for next time. We will try again.
Business response:
Thank you for providing your feedback and letting us know about this issue, Maddog. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We did have a power outage in the afternoon, everything is back on and we hope to see you again to use your free app cards! Cheers, The Fountain Room
Frequently asked questions about The Fountain Room
How is The Fountain Room rated?
The Fountain Room has a 4.5 star rating with 3,981 reviews.
When is The Fountain Room open?
The Fountain Room is closed now. It will open at 4:00 p.m.