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The Marquee Apartments
- Apartments
- North Hollywood, CA
About this business
Location details
12300 Sherman Way, North Hollywood, CA, 91605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The apartment unit itself was OK, But I was paying almost $1700 for a studio in the shitty part of North Hollywood. I work a lot and barely have any time for "fun", so the only time I'm mostly home is when I'm sleeping. The only reason I move to Marquee was because they allowed large dogs, and I have a golden retriever. The lady that helped me move in is no longer there but she was a sweetheart and very helpful. Let's get to the bad things: 1. My packages were frequently stole. I order a lot of things online because of... read more
Business response:
Ananya, Thank you for your feedback. We are sorry about your poor experience with packages and tows while living here and about the move-out date mistake. We are aware that you have been in contact with management and were refunded your deposit. Please contact management at mgr.themarquee@mgproperties.com to discuss these issues in more detail so that we can ensure they are not repeated. Hope all is going well at your new home. MG Properties
Let me begin by saying that if you choose to live at The Marquee, you will have roommates whether you like it or not. You'll be living with ROACHES because this place is INFESTED. We've had a long, hard journey at this place (9 months to be exact) and although I am absolutely done with this place, I will do my best to give a fair evaluation for future residents who stumble upon this review. I should have known not to move in here. The day of my walkthrough, Nick and I saw a live roach in the kitchen sink. He told me that th... read more
Business response:
Jenine, Thank you for your review. We are sorry that you are not enjoying your stay here with us and understand your frustration with the pests. Our onsite staff members have done their best to address and rectify the concerns mentioned during your stay as well as provided you the option to transfer units/buildings. We are so sorry to see you go, and are still here to assist you through the remainder of your stay here at The Marquee. We have addressed any behavior issues with our staff that you mentioned, but we feel that w... read more
I'm not the person to write a business a bad review, but when I've had enough, that's when I draw the line. Prior to moving in, the marquee kept pushing the move in dates twice because the unit wasn't ready. Which was understandable. ( should've taken that as a sign not to sign the lease). Move in date comes and there was still things that needs fixing. Pictures of the unit is beautiful, but it's actually poorly renovated. The paint is peeling off. The trimmings on the closet is lifting. Part of the the vinyl floor in the ... read more
Business response:
Zee, Thank you for your review. We are sorry to hear of your unpleasant experience with us. We understand how frustrating these pest and parking issues can be. Please contact us at mgr.themarquee@mgproperties.com to discuss these issues and more and we will do our best to remedy the situation. We would love to learn more about your experience and how we can improve. We strive to go above and beyond for all of our residents and we apologize that you felt mistreated - this is not how we would want any of our residents to feel... read more
If I could give this place 0 stars I would. There is never any parking if you come home after a certain time. For assigned parking there is an additional $50 charge. I saw roaches and had to constantly contact the office for peat control. The management company sucks. How do they increase or remove a concession without proper notification to residents ! I renewed for a 6 month lease and was told my rent would stay the same since the building is supposedly under rent control ! They are very dishonest ! Rental increases ares... read more
Business response:
Jamie, Thank you for your review. We are very sorry to see you go and sorry to hear of your unpleasant experience moving out. Please contact us at mgr.themarquee@mgproperties.com or contact corporate by filling out the form under the resident relations tab on the website, http://themarquee.mgproperties.com, and we will do our best to remedy the situation. We strive to go above and beyond for all of our residents and we apologize that you felt mistreated - this is not how we would want any of our residents to feel. MG Propert... read more
I been living here for over a year and just signed another year wish I didn't just because their management is the worst part of it and if u have a bad management guess what u are not gna be enjoying ur place or place u live at ... and my home is my sanctuary shouldn't be my enemy ... but SHELLY the assistant manager ... she is the rudest unprofessional individual I have ever came across ... I would suggest u doing something u like since ur energy doesn't need to b transfered onto others... if ur looking for a nice welcomin... read more
Business response:
Lisa, Thank you for your review. We are very sorry to hear about your unpleasant experience with us. Please contact us at mgr.themarquee@mgproperties.com and we will do our best to remedy the situation. We apologize that you felt mistreated - this is not how we would want any of our residents to feel. MG Properties Group
My experience Here has been nothing but horrible,I feel I have made the worst choice. I have few cars and I paid for extra parking .... my cars have been vandalized and damaged staying in this property. The management clearly mentioned that they are not responsible for it. They don't mention that they don't have cameras in the property and safety is a another issue here. All you smell is weed on the weekend. The main secured gate is broken or open. There is no SECURITY in this place. This place is nothing but disappointm... read more
Business response:
Zaeed, Thank you for your review. We understand your frustration over the break ins, but this is out of managements control and would be best handled by contacting the police. We would like to extend an invitation to contact us at corporate by filling out the resident relations form at http://www.mgproperties.com/contactus.aspx to discuss these issues and more and we will do our best to turn your experience into a more positive one. MG Properties Group
I've had my ups and downs with this place. What kept me here for awhile was the idea of safety but that's out the window now that the staircase has been graffitied and my car has been broken into. It's right in front of a park, which is great for morning walks with the pup but also why I think they struggle with crime. It's not the front gate that's the problem, it's the gate from the park. For how expensive it is, there really should be a dishwasher, that's something that started to really ware me down. The positives: frie... read more
Business response:
Shannon, Thank you for the honest review. We are sorry to be losing you. Please understand we are doing our best to remedy the pest and crime issues and understand how frustrating they can be. Best of luck going forward with your new place. MG Properties Group
Currently locked outside my apartment because the doorknob got jammed on a quick run to my car. Two different apartment keys attempted to open it, but it won't budge. Turns out "emergency maintenance" doesn't actually pick up the phone. Meanwhile, my dinner is burning in the oven and the whole place may be burned down by morning at this rate, so probably don't plan on living here.
Business response:
Hi Margaret, Thank you for taking the time to leave your balanced review, we sure appreciate that and it is so helpful to those looking to move. We are happy to hear the team is taking excellent care of you! We look forward to having you as a resident for years! MG Properties Group
This is going to be a long review because I want potential tenants to really understand what It's like living here. I'll admit that I was very desperate when I signed a lease at the Marquee. I had driven across country and their website made the place look spectacular. When walking into the apartment, the first thing I noticed was the smell of mold or mildew. I spoke to nick about it and he told me he didn't smell anything. That if I ran the air conditioner the smell would go away. It never did until I went and bought multi... read more
Business response:
Hello Saundrina, We are so sorry to read this review. It sounds like we have not met your expectations and that you have had an unfavorable resident experience. Please know we did inform our regional management team. If you would like to speak to someone at the corporate office you can go onto the website Marquee.mgproperties.com and fill out the resident relations form and someone from the corporate office will respond to you quickly. Thank you for taking the time to leave your honest feedback. MG Properties Group
Frequently asked questions about The Marquee Apartments
How is The Marquee Apartments rated?
The Marquee Apartments has a 3 star rating with 260 reviews.
When is The Marquee Apartments open?
The Marquee Apartments is closed now. It will open at 9:00 a.m.