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The Mattress Factory

4.9

About this business

Location details

730 Baltimore Pike, Springfield, PA, 19064, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.91,152 reviews
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Frank C.'s profile image
Frank C. 
2 years ago

Knowledgeable Friendly and Helpful. Best prices around for top quality mattresses 

Business response:

Thank you Frank for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Natasha D.'s profile image
Natasha D. 
2 years ago

We went looking for a new mattress today and as a family with 12 year old and 6 month old infant in a new home we needed a reasonable price also. My family and I were helped by Ron and Dennis. We had a great experience. Ron helped us on sales floor and got us a great deal on mattress. While there we talked to Ron and Dennis and had great conversation, they both were pleasant and made us feel like we were in charge and not being pushed into making a purchase like some customer sales reps are. I highly recommend this store and... read more

Business response:

Thank you Natasha. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Brigette W.'s profile image
Brigette W. 
2 years ago

Great costumer service and no pressure. The price was right for a top notch product. 

Business response:

Hi Brigette, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Frank W.'s profile image
Frank W. 
2 years ago

Excellent service 

Business response:

Hi Frank, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

lois f.'s profile image
lois f. 
2 years ago

We had another wonderful experience at Mattress Factory. Len, our salesman, could not have been nicer. He was very helpful and directed us towards the right mattress for us. He discounted our price and gave us a free mattress pad. We were very satisfied with the whole experience. 

Business response:

Thank you Lois for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Terri S.'s profile image
Terri S. 
2 years ago

Your associate Len, Listened to my wants and needs, found exactly what I was looking for and did not try to sell me something else. He went above and beyond in his call to duty and performed excellent customer service ! 

Business response:

Thank you Terri. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Dennis T.'s profile image
Dennis T. 
2 years ago

Andres showed me some mattresses and there was no sales pressure. I able to make my decision without rushing. They also were having a special sale that I could take advantage of. Left after my purchase happy. 

Business response:

Hi Dennis, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Caroline M.'s profile image
Caroline M. 
2 years ago

Lou provided excellent service talking me through the options. 

Business response:

Hi Caroline, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Mark M.'s profile image
Mark M. 
2 years ago

Lenn (our sales rep) was absolutely patient and attentive to our needs and concerns. Also, the pricing was extremely reasonable in this cost inflated times. Delivery drivers were early, extremely courteous and installed the new mattress and removed the old in record time! 

Business response:

Thank you Mark for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 1,152 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open at 10:00 a.m.