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The Mattress Factory

5.0

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

730 Baltimore Pike, Springfield, PA, 19064, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.01,032 reviews
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Ryan S.'s profile image
Ryan S. 
on Birdeye

a year ago

Great experience buying a mattress. Good selection. Very friendly & helpful staff. They do not pester or pressure customers. Highly recommend for anyone looking for a mattress. 

Business response:

Hi Ryan, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Frank C.'s profile image
Frank C. 
on Birdeye

a year ago

Knowledgeable Friendly and Helpful. Best prices around for top quality mattresses 

Business response:

Thank you Frank for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Natasha D.'s profile image
Natasha D. 
on Birdeye

a year ago

We went looking for a new mattress today and as a family with 12 year old and 6 month old infant in a new home we needed a reasonable price also. My family and I were helped by Ron and Dennis. We had a great experience. Ron helped us on sales floor and got us a great deal on mattress. While there we talked to Ron and Dennis and had great conversation, they both were pleasant and made us feel like we were in charge and not being pushed into making a purchase like some customer sales reps are. I highly recommend this store and... read more

Business response:

Thank you Natasha. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Brigette W.'s profile image
Brigette W. 
on Birdeye

a year ago

Great costumer service and no pressure. The price was right for a top notch product. 

Business response:

Hi Brigette, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Frank W.'s profile image
Frank W. 
on Birdeye

a year ago

Excellent service 

Business response:

Hi Frank, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

lois f.'s profile image
lois f. 
on Birdeye

a year ago

We had another wonderful experience at Mattress Factory. Len, our salesman, could not have been nicer. He was very helpful and directed us towards the right mattress for us. He discounted our price and gave us a free mattress pad. We were very satisfied with the whole experience. 

Business response:

Thank you Lois for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Terri S.'s profile image
Terri S. 
on Birdeye

a year ago

Your associate Len, Listened to my wants and needs, found exactly what I was looking for and did not try to sell me something else. He went above and beyond in his call to duty and performed excellent customer service ! 

Business response:

Thank you Terri. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Dennis T.'s profile image
Dennis T. 
on Birdeye

a year ago

Andres showed me some mattresses and there was no sales pressure. I able to make my decision without rushing. They also were having a special sale that I could take advantage of. Left after my purchase happy. 

Business response:

Hi Dennis, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Caroline M.'s profile image
Caroline M. 
on Birdeye

a year ago

Lou provided excellent service talking me through the options. 

Business response:

Hi Caroline, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 1,032 reviews. 

When is The Mattress Factory open?

The Mattress Factory is open now. It will close at 8:00 p.m.