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The Mattress Factory

5.0

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

5018 West Chester Pike, Newtown Square, PA, 19073, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.0502 reviews
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Charles B.'s profile image
Charles B. 
3 months ago

Dennis helped narrow down the large field of options which made it easy to select my mattress. 

Business response:

Hi Charles, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Phil C.'s profile image
Phil C. 
3 months ago

Wesley was our salesman and he was very helpful and patient.we tried many different mattresses to determine which one was the best.he made the entire process very simple and comfortable.hes a great asset to this company. 

Business response:

Thank you Phil for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Kelly F.'s profile image
Kelly F. 
3 months ago

This is the 3rd purchase I've made from Mattress Factory, and I've referred family members too. There's simply no need to shop anywhere else! 

Business response:

Thank you Kelly. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Chris M.'s profile image
Chris M. 
3 months ago

It was a very pleasant experience much to our surprise. No pressure, and Dennis answered all our questions and concerns. Delivery came within 24 hours! 

Business response:

Hi Chris, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

John S.'s profile image
John S. 
3 months ago

Excellent from start to finish! Dennis guided us through the process painlessly. 

Business response:

Hi John, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Kevin C.'s profile image
Kevin C. 
4 months ago

It's rare to find a place that does the right thing. Our spare room bed was turning into a hammock. We thought we needed a new one, but after a few questions Dennis solved the problem with the correct bed frame. He saved us hundreds of dollars because he took the time to ask the right questions. 

Business response:

Thank you Kevin for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Ellen K.'s profile image
Ellen K. 
4 months ago

Everything was pleasant, from the experience in the store to the delivery of my daughter's mattress. She loves it! 

Business response:

Thank you Ellen. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Laurie P.'s profile image
Laurie P. 
4 months ago

It was a nice experience. 

Business response:

Thank you Laurie. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Jennifer P.'s profile image
Jennifer P. 
4 months ago

Dennis helped my find a great deal on a bed. I really wanted a hospital-type bed that lifted the head and foot, but didn't think I could afford one. He showed me a few options that fit within my budget. 

Business response:

Hi Jennifer, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 502 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open at 11:00 a.m.