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The Money Source Inc.
- Mortgage Lenders
- Phoenix, AZ
About this business
We are a different kind of company. We speak a different language. We do business in a different way. And we’re on a mission to Grow Happiness. How do we do it? By believing in Pink Unicorns, and executing our daily work in a way that allows our customers to experience joydom. Those are the kinds of things that set us apart from everyone else.
Location details
3138 E Elwood Street, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It seems that people only review mortgage servicers when they have a bad experience. My experience with the Money Source was brief since they transferred my loan to Mr. Cooper shortly after I refinanced with Better.com. I will say that the website is very user-friendly and I didn’t see any red flags had they remained my loan servicer. I would like to mention that Kristi Schleicher is awesome. If you do any research on The Money Source, you will probably run across her name. Her customer service was everything that I had read... read more
It seems that people only review mortgage servicers when they have a bad experience. My experience with the Money Source was brief since they transferred my loan to Mr. Cooper shortly after I refinanced with Better.com. I will say that the website is very user friendly and I didn’t see any red flags had they remained my loan servicer. I would like to mention that Kristi Schleicher is awesome. If you do any research on The Money Source, you will probably run across her name. Her customer service I was everything that I had re... read more
Had some questions regarding getting started with our home loan following a refinance. Kristi promptly returned my email within minutes and called me first thing in the morning. She answered all my questions and eased any confusion I had about the process. Excellent service.
Had some questions and concerns after reading some reviews. However, I emailed Kristi Schleicher and she responded promptly and was available to speak and answer my questions. She provides great customer support!
If Kristi could only be replicated. I had questions regarding tax payment (previous bad experience with other lenders) Kristi was prompt and reassured me of the process TMS follows. I am confident if I have any concerns or issues, Kristi Schleicher will be there to help.
After losing my job in June due to COVID, these people saved us from losing our home. They helped us by putting us on a forbearance for 3 months and afterward helped us to where we could pay them back in a way that was feasible for us. They could have easily not helped us and we would have lost our home. They even called us every month to ask if we were doing ok. Absolutely amazing people!!
I had some questions with my taxes being paid, and my account being set up, and I have to say TMS was very responsive to my issues. I really appreciate the attention and service from Kristi Schleicher as she personally followed up to make sure I was taken care of.
Kristi Schleicher provided terrific guidance on the front end to help set up my initial payment and then instructed me about next steps for setting up recurring monthly payments for both the fixed P&I amount plus an extra principal payment each month. So far so good.
I was very nervous when I found out our Better.com loan was to be serviced by TMS after reading some reviews so I proactively asked to get the initial payment instructions and contacted Kristi S immediately. I could never have imagined the diligence that I was going to experience working with Kristi. It’s like a personal Sherpa. So even though it took three weeks for the company to send me my instructions, the process was easy and I know that if I have a question, Kristi will get back to me to help within 24 hrs. Thanks Kris... read more
Frequently asked questions about The Money Source Inc.
How is The Money Source Inc. rated?
The Money Source Inc. has a 4.9 star rating with 1,149 reviews.
When is The Money Source Inc. open?
The Money Source Inc. is closed now. It will open on Monday at 9:00 a.m.