Claimed

The Smith-Rhoades Team - BankSouth Mortgage

4.8

Mortgage Brokers
Duluth, GA

About this business

Finance Mortgage Brokers Mortgage Lenders

The Smith-Rhoades Team, led by Nic Smith and Rebecca Rhoades, specializes in conventional, FHA, and VA loans, and have extensive expertise in assisting first-time homebuyers and clients purchasing new construction. The team is dedicated to building lasting relationships with clients, viewing each interaction as an opportunity to serve as trusted advisors. Their commitment is to provide a smooth, personalized experience that not only meets but exceeds expectations, helping clients achieve their dream of homeownership.

Location details

1960 Satellite Blvd, Suite 4200, Duluth, GA, 30097, United States

Get directions

4.8954 reviews

Select a rating

Desireen Roark

a year ago

Laura Brown, and everyone at BankSouth Mortgage made my first time buying a home very smooth. Going into this process I was extremely nervous but BankSouth had everything so organized with there easy to navigate portal to upload documents, and reminders being sent via email or phone calls. Thanks !

Business response:

I'm thrilled to hear that your first home buying experience was smooth and well-coordinated. At BankSouth Mortgage, we aim to ensure all our customers feel fully supported and provided with easy access to necessary tools, like our document portal. I'm glad you found our reminders helpful and that they brought you peace of mind during this process. Thank you for your kind words and the wonderful 5-star rating. It was a pleasure to assist you.

Darrell Pryor

a year ago

I truly appreciated the professionalism you and your staff handle me with. You were very helpful and patient with me through the entire process. I would gladly recommend your services to friends and others. Thank you for all your services and walking me tgrough the steps of becoming a home owner.

Business response:

Thank you so much for your kind words, Darrell. I'm delighted to hear that you had a positive experience with us at BankSouth Mortgage. Your satisfaction is our top priority, and it's wonderful to know we were able to assist you throughout the entire home buying process. Your recommendation means a lot. Should you or your friends need any future assistance, please do not hesitate to reach out. Thank you again for choosing us for your home financing needs!

Chelsea Gilliam

a year ago

First time purchasing a home and the process was smooth. Any questions I had was answered in a timely manner. I was able to close in 30 days because they worked so efficiently.

Business response:

I sincerely appreciate your kind words. It was a delightful experience helping you with your initial home purchase, and I'm delighted to learn that the process went smoothly for you. At BankSouth Mortgage, we are dedicated to delivering prompt and efficient service to all our clients. I'm pleased to hear that we not only met but exceeded your expectations, successfully closing your deal in just 30 days. Please feel free to contact us should you have any further inquiries down the road. Thank you once more for choosing our se... read more

Sefefyelesh Eshetu

a year ago

I had a great experience from start to finish . The team are profession, kind and knowledgeable also was on the top of everything helping me to provide documents needed and guiding me through the process to close as schedule.

Business response:

I'm incredibly grateful for your kind words and the top rating. Your positive experience is at the core of our work at BankSouth Mortgage, and I'm delighted to know we were able to guide you efficiently through the process. We appreciate your trust in our team and look forward to any future opportunities to assist you. Thank you once again for your wonderful review.

Luisa Thompson

a year ago

The entire team was very informative. Answered all my questions in a timely manner. Whenever I left a voicemail, they called back quickly. The entire process was so smooth!! I appreciate the entire team for helping me with the entire process.

Business response:

I'm truly grateful for your kind words. We at BankSouth Mortgage strive to provide the best service for our customers, and I'm glad to hear that the team was successful in making your process smooth and informative. Your appreciation means a lot to us. If you have any more questions or need assistance in the future, please do not hesitate to reach out. Thank you for trusting us with your mortgage needs.

LaKeesha Lonyae Jones

a year ago

Communication is key! Every question or concern your team addressed either before or when I asked. Smooth process!

Business response:

I'm absolutely delighted to hear that you had such a positive experience with us at BankSouth Mortgage; your feedback means a lot. We aim to make the mortgage process as smooth as possible for our clients and it's great to know that we achieved this with you. If you have any more questions or concerns in the future, remember, we're always here to help. Thank you for your wonderful review and the full rating.

Olumide Ayoola

a year ago

I was nervous starting the process but Laura, my realtor, and the whole team made everything easy and smooth. I would 10 out of 10 recommend this team to someone else

Business response:

I'm sincerely touched by your kind words! It was an absolute pleasure assisting you with your mortgage process. Knowing that you found the experience easy and smooth truly makes my day. Your recommendation means a lot to me and the whole team at BankSouth Mortgage. We're here if you ever need anything in the future. Thanks a million!

Olu A

a year ago

I was nervous starting the process but Laura, my realtor, and the whole team made everything easy and smooth. I would 10 out of 10 recommend this team to someone else.

Megan Watkins

a year ago

Very helpful team with great communication skills.

Business response:

I appreciate your positive feedback, Megan. It's great to know that you valued our communication and found our team helpful. Here at BankSouth Mortgage, we strive to provide the best service possible. Thank you for taking the time to leave a review, and please do not hesitate to contact me if you need anything else in the future.