The Smith-Rhoades Team - BankSouth Mortgage

Business response:

Thank you so much for taking the time to leave us such a positive review regarding your mortgage loan process. We are thrilled to hear that Nic and Sasha went above and beyond to provide you with excellent service. At BankSouth Mortgage, we take great pride in ensuring our customers have a smooth and stress-free mortgage experience, and it's always rewarding to receive feedback like yours. Our team is dedicated to delivering exceptional service to our clients, and your kind words truly motivate and inspire us.  

Business response:

We greatly appreciate your positive feedback on the service and communication you received during your recent experience with us. At BankSouth, we prioritize providing exceptional service and open, effective communication with our clients throughout their journey. Your words affirm our commitment to this standard.  

Business response:

I'm truly grateful for your kind words and high rating, Crystal. Your recommendation means a lot to me and the Brown Team at BankSouth Mortgage. I'm thrilled to hear that you had a positive experience with us. We're always here to assist you. Thanks again! 

Business response:

I'm thrilled to hear about your great experience, Monica! Here at BankSouth Mortgage we aim to provide the highest level of service. Thank you for taking the time to share your feedback. Looking forward to assisting you again in the future. Best regards, Laura Brown. 

Business response:

Thank you so much, Christina, for leaving us a wonderful 5-star review for BankSouth Mortgage! We’re so happy to hear that you had a great experience with the Brown Team. We appreciate your support! 

Business response:

Thank you so much Steven for the 5-star rating and your kind words! It was a pleasure working with you on your mortgage process. Please reach out if you ever need anything else. 

Business response:

Thank you for your feedback! I'm so glad to hear that you had a pleasant experience with BankSouth Mortgage. We strive to make sure all customers receive the best service possible. Thank you for taking the time to leave a review. 

Business response:

Thank you for your kind words, Teresa! We are so glad that we could help you with the purchase of your new home. It was our pleasure to have you as our customer. We are delighted that you had such a great experience with BankSouth Mortgage. We hope to see you again soon!