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The Smith-Rhoades Team - BankSouth Mortgage
- Mortgage Brokers
- Duluth, GA
About this business
The Smith-Rhoades Team, led by Nic Smith and Rebecca Rhoades, specializes in conventional, FHA, and VA loans, and have extensive expertise in assisting first-time homebuyers and clients purchasing new construction. The team is dedicated to building lasting relationships with clients, viewing each interaction as an opportunity to serve as trusted advisors. Their commitment is to provide a smooth, personalized experience that not only meets but exceeds expectations, helping clients achieve their dream of homeownership.
Location details
1960 Satellite Blvd, Suite 4200, Duluth, GA, 30097, United States
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Verified by BankSouth Mortgage Company, LLC
Nic and Sasha went out of their way to serve me well- thank you all!
Business response:
Thank you so much for taking the time to leave us such a positive review regarding your mortgage loan process. We are thrilled to hear that Nic and Sasha went above and beyond to provide you with excellent service. At BankSouth Mortgage, we take great pride in ensuring our customers have a smooth and stress-free mortgage experience, and it's always rewarding to receive feedback like yours. Our team is dedicated to delivering exceptional service to our clients, and your kind words truly motivate and inspire us.
Verified by BankSouth Mortgage Company, LLC
Great service and communication.
Business response:
We greatly appreciate your positive feedback on the service and communication you received during your recent experience with us. At BankSouth, we prioritize providing exceptional service and open, effective communication with our clients throughout their journey. Your words affirm our commitment to this standard.
Verified by BankSouth Mortgage Company, LLC
Really enjoyed working with Laura and her team! Would definitely recommend.
Business response:
I'm truly grateful for your kind words and high rating, Crystal. Your recommendation means a lot to me and the Brown Team at BankSouth Mortgage. I'm thrilled to hear that you had a positive experience with us. We're always here to assist you. Thanks again!
Verified by BankSouth Mortgage Company, LLC
Great experience!!
Business response:
I'm thrilled to hear about your great experience, Monica! Here at BankSouth Mortgage we aim to provide the highest level of service. Thank you for taking the time to share your feedback. Looking forward to assisting you again in the future. Best regards, Laura Brown.
Verified by BankSouth Mortgage Company, LLC
The Brown team is amazing!!!
Business response:
Thank you so much, Christina, for leaving us a wonderful 5-star review for BankSouth Mortgage! We’re so happy to hear that you had a great experience with the Brown Team. We appreciate your support!
Verified by BankSouth Mortgage Company, LLC
Great communication and dedicated support to answer all questions in mortgage process
Business response:
Thank you so much Steven for the 5-star rating and your kind words! It was a pleasure working with you on your mortgage process. Please reach out if you ever need anything else.
Verified by BankSouth Mortgage Company, LLC
My experience was very pleasant. The staff was helpful and communicated effectively.
Business response:
Thank you for your feedback! I'm so glad to hear that you had a pleasant experience with BankSouth Mortgage. We strive to make sure all customers receive the best service possible. Thank you for taking the time to leave a review.
Verified by BankSouth Mortgage Company, LLC
Laura, your team guided me step by step. Sasha was always so kind when we spoke. Nic showed me various options for the mortgage. You sent me emails explaining what was required. Your entire team really hustled to get my house to closing. It was a Super great experience. I will use Bank South again if I ever need to buy a house and would recommend Bank South to anyone interested in buying a house.
Business response:
Thank you for your kind words, Teresa! We are so glad that we could help you with the purchase of your new home. It was our pleasure to have you as our customer. We are delighted that you had such a great experience with BankSouth Mortgage. We hope to see you again soon!
Verified by BankSouth Mortgage Company, LLC
My partner and I were first time homebuyers and didn't have any experience engaging in the mortgage process. Laura Brown and her team were very responsive and patient in answering all our questions. We had a 30 day close and things were moving pretty quickly, which at times were a bit overwhelming for us. However, the team at Bank South made the process seamless and worked closely with our real estate agent with sharing updates. They kept us informed every step of the way and their efforts were well reflected in the ways the... read more
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How is The Smith-Rhoades Team - BankSouth Mortgage rated?
The Smith-Rhoades Team - BankSouth Mortgage has a 4.8 star rating with 954 reviews.
When is The Smith-Rhoades Team - BankSouth Mortgage open?
The Smith-Rhoades Team - BankSouth Mortgage is open now. It is open 24/7.