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The Wilkies Inn, by Clarion Collection
- Hospitality
- Pacific Grove, CA
About this business
Location details
1038 Lighthouse Ave, Pacific Grove, CA, 93950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 12:00 a.m. | |
| Tue | 7:30 a.m. to 12:00 a.m. | |
| Wed | 7:30 a.m. to 12:00 a.m. | |
| Thu | 7:30 a.m. to 12:00 a.m. | |
| Fri | 7:30 a.m. to 12:00 a.m. | |
| Sat | 7:30 a.m. to 12:00 a.m. | |
| Sun | 7:30 a.m. to 12:00 a.m. |
Pleasant Noise from upper floors and the road is significant. Lobby has distracting TV noise. Room pricing incentivises late night arrivals into upper floors which disturbs early sleepers downstairs.
Business response:
Hi Doug, Many thanks for taking the time to leave your review; we are always happy to hear of our guests' experiences at our property. We are sorry that you were disturbed by noise during your stay, but we hope that this will not deter you from staying with us again, we would love to host you on a future occasion. Best Regards, Ray, Customer Care Team
Okay
“VERY LOUSY FRONT OFFICE” Clerk waiting while there was no one behind us and asked questions about our service dog that were not appropriate. took 20 minutes just to check in with a booking.com confirmation. NEVER GOING BACK.
Business response:
Dear Charles, We are very sorry to hear that you did not have a positive experience with us - this really is most disappointing. We note that your booking was made through one of our booking partners. If you are staying with us, or indeed any hotel, again, do consider booking directly with the hotel, and issues such as this will be much less likely to occur. Thank you for taking the time to provide us with your feedback. Best Regards, Ray, Customer Care Team
Okay Zimmer im Erdgeschoß in einem dunklen Eck wirkte unsympathisch und nicht sehr komfortabel. Das Hotel ist in einer schönen Umgebung gelegen.
Okay Hard pillows, lack of parking, needs cosmetic updates Location
Business response:
Hi Ana, Thank you for sharing your thoughts on your recent stay at our hotel. We are pleased that the location of our hotel was so pleasing to you, although we are sorry that all aspects of your stay were not as satisfactory. We will endeavor to make some improvements in advance of your next stay. Best Regards, Ray, Customer Care Team
Ruined a weekend that started out nice. The person who checked us in took a long time cause kept making errors finally claimed he fixed errors come to find out later that evening that we were charged $750.00 for one night when we were suppose to pay $268.00. Then when we notified front desk the clerk was rude and said his computer system didn't show any additional charges other $268.00 but our bank records showed 3 seperate charges which were the errors made when we first checked in. The overcharge's did finally get credited... read more
ideaal gelegen voor een bezoek aan de kust van Monterey Bay Rustig gelegen op wandelafstand van de mooie kust enerzijds en aan de andere kant naar de verschillende restaurants. Het ontbijt was voldoende, op zijn Amerikaans.
Fair Le strutture di Monterey / Pacific Grove hanno ormai (come a San Francisco) prezzi "gonfiati" se non irragionevoli; il Wilkies Inn non sfugge a questa dura legge per il turista "medio"; struttura da evitare (camere vecchie ed ammuffite; servizi scarsi se non inesistenti; colazione mediocre).
Very Poor
Frequently asked questions about The Wilkies Inn, by Clarion Collection
How is The Wilkies Inn, by Clarion Collection rated?
The Wilkies Inn, by Clarion Collection has a 3.6 star rating with 1,478 reviews.
When is The Wilkies Inn, by Clarion Collection open?
The Wilkies Inn, by Clarion Collection is closed now. It will open at 7:30 a.m.