This profile has been claimed by the business owner or representative.
The Wilkies Inn, by Clarion Collection
- Hospitality
- Pacific Grove, CA
About this business
Location details
1038 Lighthouse Ave, Pacific Grove, CA, 93950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 12:00 a.m. | |
| Tue | 7:30 a.m. to 12:00 a.m. | |
| Wed | 7:30 a.m. to 12:00 a.m. | |
| Thu | 7:30 a.m. to 12:00 a.m. | |
| Fri | 7:30 a.m. to 12:00 a.m. | |
| Sat | 7:30 a.m. to 12:00 a.m. | |
| Sun | 7:30 a.m. to 12:00 a.m. |
Fair The bed was horrible. It sank to the middle. The shower had ZERO Water pressure. The view
Business response:
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We appreciate the time you've taken to give us your thoughtful review.
Poor Lots of street noise. Walls paper thin.
Business response:
Thank you for taking the time to submit your review. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We want every guest to feel welcomed like family and we hope for many happy returns.
Fair
Fair
Never again The bathroom door didn’t shut, not nice to listen to your partner poop. Coffee machine was broken, closet door was broken, mold in the bathroom. Morning breakfast muffins were rock hard. Location
Business response:
We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.
Nice staff. Great location. Breakfast was basic. Staff were very responsive to restock items like yogurt and pastry. Location was great. Housekeeping staff very responsive and efficient.
Business response:
We can't thank you enough for sharing your feedback with regards to our staff as well as our housekeeping. We hope to see you again in the future. Thank you for your valuable business.
Den Preis nicht wert! Schwaches Frühstück und schlechte Sitzmöglichkeit bis keine Sorry, aber das Beste an der Unterkunft war die Handy Lademöglichkeit an der Nachttischlampe...
Disappointing The “suite” was just a single room with no separation between the main bed and sofa bed.. Bathroom was in poor condition.
Business response:
We are sorry that you were disappointed with your room and the hotel, and that they did not meet your expectations. We are sorry that you felt that your room was a little small for your needs, but we do have a selection of rooms of varying sizes available for our guests, and we would have been happy to offer you an alternate room had you made us aware of this. We appreciate your review, many thanks, and we are sorry that you didn't enjoy your stay with us more. Best Regards, Ray, Customer Care Team
Fair Bed was small and hard, no AC in room,bathroom was a little dirty, found a huge spider in the room, and breakfast was bare minimum and the waffles (which you make yourself) still tasted stale. Also, poor insulation, as you can literally hear the person peeing in the toilet in the room above you.
Business response:
Thank you for taking the time to review your stay at our hotel, it is good to hear that you had a reasonable stay. We are sorry for the issues that you encountered, and we will ensure that better care is taken in preparing our rooms in future. We hope to remain your hotel of choice in Pacific Grove. Best Regards, Ray, Customer Care Team
Frequently asked questions about The Wilkies Inn, by Clarion Collection
How is The Wilkies Inn, by Clarion Collection rated?
The Wilkies Inn, by Clarion Collection has a 3.6 star rating with 1,517 reviews.
When is The Wilkies Inn, by Clarion Collection open?
The Wilkies Inn, by Clarion Collection is closed now. It will open at 7:30 a.m.